Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Job Profile Summary
Responsible for the efficient and accurate monitoring and enforcement of insurance coverage to protect collateral within the servicing portfolio. Ensure accurate and timely review and analysis of insurance coverage based on regulatory and investor guidelines. Provide effective and consistent communication with clients regarding insurance coverage compliance associated with their account. Coverage guidelines and adherence pertains to hazard insurance, flood insurance, optional insurance, and private mortgage insurance.
Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Complete data entry and validation at time of new line setup, renewal dates, scheduled termination dates, and at time of client inquiry Issue accurate and timely client notifications regarding sufficiency of insurance coverage, termination, lender placement and cancellation of insurance Update internal system of record to capture document issuance and retention standards Stay current on regulatory timelines and investor guidelines as it pertains to insurance associated with mortgage servicing Identify and communicate adverse issues, trends or inefficiencies to management and other lines of business along with proposed solutions; contribute to agreed upon resolutions. Build and maintain relationships with internal and external business partners, managing expectations and accountability All other duties as assigned.
Qualifications
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
College degree or comparable education and experience
One to two years of mortgage, banking, banking operations, or comparable education
Proficiency with Microsoft Office suite of products to include Word and Excel
Preferred Qualifications:
Two or more years of retail banking, banking operations, or experience in a law firm or corporate setting
Strong research and investigation skills
Proficiency with banking software, deposit account systems, or mortgage servicing systems
Excellent written and oral communication skills
Ability to prioritize a significant volume of work with simultaneous deadlines
Strong organizational skills and attention to detail
Ability to work effectively in teams and independently and make effective decisions consistent with role and responsibilities.
Atlanta, GA
SunTrust Banks, Inc. operates as the holding company for SunTrust Bank that provides various financial services for consumers, businesses, corporations, institutions, and not-for-profit entities in the United States. It operates in two segments, Consumer and Wholesale. The Consumer segment provides deposits and payments; home equity and personal credit lines; auto, student, and other lending products; credit cards; discount/online and full-service brokerage products; professional investment advisory products and services; and trust services, as well as family office solutions. This segment also offers residential mortgage products in the secondary market.
The Wholesale segment provides capital markets solutions, including advisory, capital raising, and financial risk management; asset-based financing solutions, such as securitizations, asset-based lending, equipment financing, and structured real estate arrangements; cash management services and auto dealer financing solutions; investment banking solutions; and credit and deposit, fee-based product offering, multi-family agency lending, advisory, commercial mortgage brokerage, and tailored financing and equity investment solutions. This segment also offers treasury and payment solutions, such as operating various electronic and paper payment types, which comprise card, wire transfer, automated clearing house, check, and cash; and provides services clients to manage their accounts online.
The company offers its products and services through a network of traditional and in-store branches, automated teller machines, Internet, mobile, and telephone banking channels. As of December 31, 2018, it operated 1,218 full-service banking offices located in Florida, Georgia, Virginia, North Carolina, Tennessee, Maryland, South Carolina, and the District of Columbia. SunTrust Banks, Inc. was founded in 1891 and is headquartered in Atlanta, Georgia.