Job Description

At Microsoft Payments, we believe the payment industry is undergoing significant disruption and we want you to help us extend our payments platform to bring new and innovative ways for customers to interact with our payments experiences.

The payments team sits in the Commerce and Ecosystems (C&E) organization and is the heart of all commerce activity at Microsoft such as Xbox, Office and Azure. We are looking for a seasoned Senior Program Manager to help craft the next generation of payments experiences and platform capabilities for Microsoft's first party merchant stores. You will be directly responsible for introducing new payments offerings and ensuring payments management experiences integrate neatly into the various checkout and management portals. Additionally, you will help in designing a platform that continues to scale with Microsoft's business

The ideal candidate has a successful track record working on products or features that marry user experience, platform capabilities with requirements of our ecommerce platform. Outstanding communication skills and cross-discipline collaboration is a must, as is self-awareness. Customer empathy, previous experiences with payments, FinTech or ecommerce and running complex technical and business programs in parallel are a must.
As a Senior Program Manager, you will have an integral role on a feature team on the commerce Payments services team with an opportunity for broad impact. As an advocate for the customer, you will create scenarios, define technical requirements and establish measures of success for your features. Working closely with partner teams across Microsoft's commerce team, you will create payments features that scale via strong platform design as well as meeting customer experience expectations. Since you will be a key part of one or more feature teams, you will effectively partner with your engineering crew to plan, craft and deliver quality features and capabilities. Through working with our data and customer insights teams, you will learn, iterate, and constantly improve your feature(s) and be a trusted expert in payments.

You will work with peers in C&E, Gaming or Azure to define and work towards shared success. By engaging and presenting you will ensure alignment and deliver results.

Required:

4+ years of Program Management experience
Demonstrable experience with planning and executing with one or more feature teams with product shipping background preferred
Deep understanding of the software development lifecycle along with shipping service-based products for at-scale ecommerce
Strong engineering track-history and aptitude for large-scale service infrastructure
Strong communication and influencing skills
BS in Computer Science/Engineering or equivalent experience

Preferred:

Background in payments, ecommerce or FinTech preferred.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.