Job Description

JPMorgan Chase is a leading financial services firm with a history spanning over 200 years. Join our
team to build your career in a culture that values innovation, creativity and excellence.

As a Home Lending Assistant, you will support one or more Mortgage Bankers and serve as a
contact point for customers to resolve issues/difficulties across multiple departments that directly
impact the ability to do business with Chase Mortgage Banking. In this role, you will be responsible
for the following functions: facilitate application process by interfacing with customer in taking
complete applications; requesting documentation from borrowers; discussing products and pricing at
the request of, or in the absence of, the Mortgage Banker; take all initial inquiry calls for prequalifications
and review data with Mortgage Banker; act as liaison between Mortgage Banker,
branch and processing center (if applicable) and coordinate submissions and closings; act as the
primary liaison with group of established realtors (20-30) to allow Mortgage Banker to concentrate on
generating new business; review complex files; identify potential problems with loan applications and
arrive at workable solutions prior to submission to processing; manage pipeline, including
updating Mortgage Banker on pipeline status and updating borrowers and builders on status of loan;
watch for and prevent pipeline fallout and quote rate to pipeline floats; coordinate and manage
marketing to buyers, sellers, realtors and builders; assist in staffing Realtor/builder open houses and
trade shows; establish with Mortgage Banker annual number of loans required to fund and close
and/or incremental increase in Mortgage Banker(s)'s annual production; and, if applicable, support
Mortgage Banker(s) to achieve high usage of laptop originations. You will provide a high level of
customer service to both internal and external customers.

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan
Originators. As such, an employment offer for this position is contingent on JPMC's review of your
criminal conviction history, credit report, information available through NMLS, and any other
information relevant to a determination by JPMC that you demonstrate financial responsibility, good
character, and general fitness for the position. Note that any felony conviction within the last seven
years will disqualify you from consideration for this position. Your continued employment in this
position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator
requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS)
registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase,
you will be required to either register on NMLS, or to update your existing registration as necessary
to grant access to and reflect your employment with JPMorgan Chase. Your continued employment
in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including
successful registration immediately after your start date, and timely completion of annual renewal
and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS
notifications may impact your employment with the firm. Any of the completed information you
provide during the Chase on-line application process may be transferred, on your behalf, to NMLS
by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and
consistency and with any current NMLS record, if applicable, before submitting. Further information
about NMLS and registration requirements of registration can be found
at: http://mortgage.nationwidelicensingsystem.org/SAFE/Pages/default.aspx.

* College graduate
* 4 years work experience in mortgage loan processing required
* Marketing and advertising experience a plus
* Intermediate computer skills (familiar with MS Office products or similar software)
* Excellent customer service skills
* Excellent written/oral communication
* Excellent organization skills
* Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand

Equal Opportunity Employer/Disability/Veterans