Technical Support Specialist
Posted on: 13 Mar 2021
Turtle Lake, WI
Job Description
Category (For Job Seekers)
Information Technology
Location
14661 - ENC Turtle Lake WI USA - Turtle Lake, WI 54889 US (Primary)
Job Description
Job Title: Technical Support Specialist
Nature of Duties:
* Maintaining and supporting the Desktop environment, Installing, configuring and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment and network issues in a heterogeneous, fast paced manufacturing environment.
* Maintaining passwords, data integrity and file system security for the desktop environment.
* Communicating technical information to both technical and nontechnical operations personnel.
* Recommending hardware and software solutions, including new acquisitions and upgrades.
* Creating user accounts
* Imaging PCs and laptops.
* Desktop phone support in a voip environment, and cell phone user support.
* Resolving anti-virus/anti-spam issues on user computers.
* Working with customer systems to resolve network related issues.
* Providing help desk support, resolving user problems with desktop applications, workstations and peripheral equipment.
* Installing and maintaining application and desktop software products.
* Installing and supporting label printers and barcode scanners in the manufacturing environment.
* May participate in the development of information technology and infrastructure projects.
* May conduct training programs designed to educate users about basic and specialized applications.
Education and Experience:
* The ability to participate in a 24x7 on call rotation.
* G Suite/Gmail familiarity.
* 2 to 3 years experience in a Windows/ChromeOS environment.
* Experience with
* MS Office products
* AD Users and Computers Account Administration
* MS Security Administration
* Basic knowledge of networking (Cabling, switches)
* Microsoft Anti-Virus software.
* Disk-imaging products.
* Certificate/diploma from college or technical school, or a minimum one year of related experience and/or training, or equivalent combination of education and experience.
* Ability to lift equipment weighing up to 50 lbs.
Sanmina is an Equal Opportunity Employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Sanmina
San Jose, CA
Sanmina designs, manufactures and repairs some of the most complex and innovative optical, electronic and mechanical products in the world. Recognized as a technology leader, Sanmina provides end-to-end design, manufacturing and logistics solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, computing and storage, medical, defense and aerospace, industrial and semiconductor, multimedia, automotive and clean technology sectors.
Quick facts about Sanmina:
Founded in Silicon Valley in 1980 as Sanmina
Corporate headquarters: San Jose, California
Michael Clarke is President and CEO
Revenue of $7.11B for fiscal year 2018
Publicly traded under the NASDAQ ticker symbol: SANM
Approximately 45,000 employees worldwide
Global operations in 25 countries on six continents
Fortune 500 Company
Our Quality Policy: Sanmina is focused on delivering excellence in performance, flexibility and technology that exceeds customer expectations for quality, delivery and service. Sanmina is committed to the development, implementation and continued improvement of our Quality Management System.
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IndustryManufacturing
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No. of Employees46,000+
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Website
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Jobs Posted4260
