Job Description

Customer Engineering Product Advisors IN792

Description

Customer Engineering Product Advisors IN792

Cummins is a place big enough to coach and develop a global workforce and create the worlds leading clean, engine technology. Were also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.

Learn more about this role and how you can begin Powering Your Potential .

Our Engine Business Unit delivers reliable, durable, high performing products to our global partners. Working in an innovative space, youll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience.

Qualifications

This is an exciting opportunity for Customer Engineering Product Advisors IN792 in Columbus, Indiana.

Your impact will happen in these and other ways:

* Serve as the expert technical liaison between OEMs in developing technical specifications, implementing designs, and delivering high performance, low-cost equipment and system results that are integrated with users solutions.

* Obtain input and negotiate with Subject Matter Experts and Value Package Introduction (VPI) teams and deliver product data and installation requirements to Application Engineers and OEMs.

* Utilize systems knowledge and expertise to make decisions in the areas of product selection, design and integration that impact OEM machine performance, optimization and quality.

* Create, manage, improve and apply processes such as Installation Quality Assurance (IQA), OEM integration and product selection and tools such as Advisor, Cummins OnLine Specifications (COLS) and Global Customer Engineering (GCE) required to support the processes and enable high quality decision making.

* Utilize Six Sigma methodologies Design for Six-Sigma (DFSS) and Design of experiments (DOE) to optimize product and systems performance while proposing innovative stakeholder-focused initiatives and projects.

* Direct and coordinate manufacturing, construction, installation, maintenance, documentation, and testing activities of the Cummins Product Line in order to ensure compliance with specification and codes required for commercial and domestic purposes.

* Coordinate and direct work of technical project teams, and present project status and proposes solutions to roadblocks for key internal or external team members, such as business leadership.

* Use experience with Technical Customer Management to provide engineering data, documentation and training to customers to support the design and integration of equipment.

* Lead the translation of customer needs and Voice of the customer (VOC) into functional product requirements to provide input on program-related decisions.

* Identify and apply schematics to improve machine integration to make critical program-related decisions while serving as the stakeholder/market advocate inside Cummins during workshopping in new product development programs, design reviews and product change request processes.

* Solve product problems for the customer by identifying the systemic root causes and recommend actions to prevent problem reoccurrence.

* Provide Product Application Support to ensure new product information is available by developing and managing accurate and complete technical content in a timely manner to support customers and the business.

Skills and Experience Required:

* System Integration to develop technical specifications

* Installation Quality Assurance (IQA)

* Machine Integration and Optimization

* Six Sigma methodologies Design for Six-Sigma (DFSS) and Design of experiments (DOE)

* Voice of the customer (VOC)

* Product problem solving

* Technical Customer Management

* Product Application Support

Required Education, Licenses or Certifications:

* Position requires a Masters degree in Mechanical Engineering or related field and 3 years of experience as an Application, Integration or Application Support Engineer, or related position.

* Alternatively, the employer will accept a Bachelors degree in Mechanical Engineering or related field and 5 years of experience as an Application, Integration or Application Support Engineer, or related position.

JOB SITE: Columbus, Indiana

WORK HOURS: 40 hours/week - 8:00 am to 5:00 pm

To apply, go to www.cummins.com and refer to Job ID IN792

Compensation and Benefits

Base hourly rate commensurate with experience plus bonus. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employees Form I-9 to confirm work authorization.

Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins today. careers.cummins.com

Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team: http://connect.find.ly/cummins

Job ENGINEERING

Primary Location United States-Indiana-Columbus-US, IN, Columbus, Commons Office Building

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Mar 11, 2021, 1:00:00 PM

Unposting Date Mar 27, 2021, 12:59:00 PM

Req ID: 210000TZ