CenturyLink

Account Manager II - Desk Based Sales - Apopka, FL

Posted on: 13 Mar 2021

Apopka, FL

Job Description

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen2019s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions. As a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required.

The Main Responsibilities

* Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.
* Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue.
* Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc.
* Effectively navigate company systems and tools to provide customers with timely quotes, follow up.
* Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call.
* Engage internal resources and support personnel to provide an exceptional customer experience.
* Leverage the broader sales resource eco-system to drive high impact opportunities.
* Work with urgency through all aspects of the sales cycle through closing.
* Maintain updated sales stages and accurate notes in Salesforce.com. Create and maintain account plans as required.
* Provide activity reports as required. Forecast and commit monthly sales volume accurately.
* Attend assigned meeting and participate in all company training requirements.
* Mentor teammates as a senior person on the team and lead by example with a strong attitude, high energy and leadership characteristics.

What We Look For in a Candidate

* 4+ years sales experience
* Experience selling similar products and solutions.
* Experience selling telecom/telecom solutions.
* Advanced sales experience in a similar desk-based or inside/outside role.
* History developing new accounts and opening new sales territories a plus.
* Ability to conduct an efficient sales call or web-conference.
* Prepared, organized and planned approach to daily business pursuits.
* Persuasive selling skills and prospecting skills - cold calling, e-mail, social media, messaging, etc.
* Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges.
* Proficiency in Salesforce/CRM.
* Work daily with integrity and follow the Lumen Unifying Principles.

What to Expect Next

Requisition : 246551

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, 201Cprotected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

CenturyLink

Monroe, LA

CenturyLink, Inc. provides various communications services to residential, business, wholesale, and governmental customers in the United States and internationally. The company operates in two segments, Business and Consumer. It offers VPN data network services; Ethernet services; Internet protocol (IP) services; facilities-based Prism TV service, as well as satellite digital television services; CDN services; and Vyvx broadcast services. The company also provides broadband services, which allow customers to connect to the Internet through their existing telephone lines or fiber-optic cables; private line services for transmission of data between sites; wavelength services; and colocation and data center services, such as hosting, cloud, and managed solutions. In addition, it offers network management, installation and maintenance of data equipment, and building of fiber-optic broadband networks; professional services; and network security services, as well as sells equipment.

Further, the company offers voice services; voice over IP services; and managed services comprising network, hosting, cloud, and information technology services, as well as leases and subleases space in its office buildings, warehouses, and other properties. As of December 31, 2018, it served approximately 4.8 million broadband subscribers. CenturyLink, Inc. was founded in 1968 and is based in Monroe, Louisiana.