Job Description

Career Area:

Information Technology

Job Description:

JOB SUMMARY:

Develop, integrate and/or support in-house and purchased application solutions to solve business problems. Work with minimal supervision in developing solutions to customer related requests and/or system problems.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
Responsibilities vary, but may include various combinations of the following duties.
1. Provides application development, integrations and/or support, including independently performing problem identification and resolution.
2. Follows and executes established development and support processes, including but not limited to, Software Development Life Cycle (SDLC), Information Technology Service Management (ITSM) or related methodologies.
3. Collaborates with business partners to gather requirements for technical solutions and troubleshoots system related issues.
4. Performs intermediate configuration, implementation and upgrades of existing systems with minimal supervision.
5. Provides support and input to projects, including task planning and execution.
6. Works independently on projects that may span multiple functional areas.
7. Works within objectives and instructions from systems staff for use in designing, testing and documentation.
8. Identifies and works to automate tasks and processes with scripting and automation tools.
9. Meets the quality standards set forth by management.
10. Ensures availability when necessary for off-shift and weekend support functions.
11. Incorporates enterprise security standards into functional area
12. Participates in accomplishment of continuous improvement objectives for the department. Progress toward accomplishment of these is measured through maintenance of necessary measurements and analysis of associated data. Participates in the identification of problem areas and development of resolutions to address them.
13. Understands the Harassment policy of the company and is responsible for its application in all aspects of employment.

JOB REQUIREMENTS:
SKILLS, ABILITIES, AND KNOWLEDGE:
1. Working ability to work independently or as part of a team.
2. Strong written and verbal communication skills.
3. Working ability to independently manage multiple tasks and participate on one or more projects.
4. Working knowledge of and ability to independently apply SDLC, ITSM or related methodologies.
5. Working knowledge of and ability to independently apply one or more programming and/or scripting languages (e.g. Java, .Net, SQL, PL/SQL, PowerShell, Bash, etc.), including respective system sizing, performance and disaster recovery plan.
6. Demonstrated ability and willingness to learn new technologies.
7. Demonstrated ability to gain a general understanding of core business procedures and operations.
8. Demonstrated ability to troubleshoot and recommend process changes that improve the overall implementation, maintenance and support of applications.
9. Demonstrated knowledge of and ability to apply basic math and data analysis skills.

ADDITIONAL SKILLS NEEDED:
- Java or similar coding experience
- SQL
- Automation scripting (powershell or batch)
- Accredited, four-year Technology degree, or 4-5 years equivalent experience in IS or core business units within FPD
- Blaze Advisor experience
- Strong technical, communication and influential skills are needed
- Results oriented, high learning agility, ability to make well informed decisions is beneficial

EDUCATION/EXPERIENCE:

A 4-year college or university degree in Information Technology, Computer Science or related field of study and a minimum of 3 to 4 years of enterprise technology experience is recommended. Equivalent experience may be substituted for education.

DISCLAIMER: The preceding job description has been designed to describe the general nature and level of work being performed by people assigned to this job. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at anytime to address the evolving needs of the organization.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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