Job Description

DESCRIPTION

Amazons Alexa is a cloud-based voice service that powers Amazons groundbreaking voice-powered devices Echo, Dot, Tap, and Echo Show. These devices are part of Amazons vision to build a computer in the cloud that is completely controlled by your voice. Alexa Music is a key Alexa domain, focused on delivering magical experiences that drive engagement with Alexa.
Amazon is seeking an experienced Business Intelligence Engineer who is a master of both data insights and relationship-building. Using a special combination of technical and people skills, this candidate will be the key BI liaison between Alexa Music and partner teams. Primary areas of focus will be 1) Data Democratization, enabling others with the ability to self-serve metrics and reporting, and 2) Customer Insights, analyzing customer behavior to understand drivers of engagement. This includes implementation and maintenance of BI reporting tools (Tableau/Excel), defining metrics and KPIs, and deep-diving large, sometimes ambiguous data sets.
The successful candidate will be an expert with SQL, ETL (and general data wrangling) and have exemplary communication skills. The candidate will need to be a self-starter, comfortable with ambiguity in a fast-paced and ever-changing environment, and able to think big while paying careful attention to detail.

Key Responsiblities:
Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions
Interface with business customers, gathering requirements and delivering complete reporting solution
Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation
Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers
Perform creative deep dive analyses to explain finding
Interact with internal stakeholders to share insights from monitoring and deep dive analyses
Drive instrumentation as part of organization-wide programs and enhancements

BASIC QUALIFICATIONS

Bachelors degree in Computer Science, MIS, Mathematics, Statistics, Finance, related technical field, or equivalent work experience.
4+ years of years of relevant work experience in analytics, data engineering, business intelligence, market research or related field
Experience gathering business requirements, using industry standard business intelligence tool(s) to extract data, formulate metrics and build reports
Experience using SQL, ETL and databases in a business environment with large-scale, complex datasets
Proven track record of successful communication of analytical outcomes through written communication, including an ability to effectively communicate with both business and technical teams

PREFERRED QUALIFICATIONS

Graduate degree in computer science, business, mathematics, statistics, economics, or other quantitative field
Both technically deep and business savvy enough to interface with all levels and disciplines within the organization
Demonstrated ability to coordinate projects across functional teams, including engineering, IT, product management, marketing, finance, and operations
Knowledge of Advanced SQL and a programming language (Python, R, or others)
Experience with data visualization using Tableau or similar tools
Experience with statistical analysis using R/SAS/Matlab or similar tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us//