Job Description

Job Description

Call Center Customer Service Rep - $17.00/hour

Join a growing Internal Medical Equipment manufacturer in Merrimack, NH that will offer you all the training needed to be successful! Competitive starting pay! Connect with a local Senior Recruiter at Manpower to learn more about the benefits of employment. We've had the pleasure of partnering with this National company for and supported hundreds of thousands of people with their career placement. Stop your search and apply today.

What's in it for you?

* Clean and safe work environment

* Fully PAID - on the job training

* Full time Hours - 1st shift

* Competitive wages - $17/hour

* Employee focused culture

What do you bring?

* Strong work ethic and desire to deliver top quality Customer Service

* Excellent MS Word, Excel, Outlook & Teams Experience

* Strong attention to detail and Data Entry skills

* Strong verbal and written communication skills

What does the Job entail?

* processing Orders, Returns, credit/debit memos, and monitoring requests to help manage inventory movements between field representatives and customers

* strong multi-tasking skills and attention to detail, and must be able to interact effectively with customers and Field Sales to respond to questions and research customer orders and history

* Conduct an administrative review and thorough understanding of incoming faxed, mailed, emailed or phoned in customer purchase orders and requests

* Able to make independent decisions and commitments to customers in a timely manner and understands business needs and urgency of order fulfillment and follow-up

* Enter and track all customer orders

* Responsible for supporting the order to billing cycle of spare parts/accessories and supply orders

* Handle the return of spare parts process includes the following responsibilities such as generating the Return Authorization number

* Create SAP system delivery notes and coordinating deliveries with the warehouse as needed.

* Review of all open orders to ensure billing and closure.

* Responsible for maintaining relationships with customers to ensure that all sales, service, and billing needs are satisfied.

Why Manpower?

* Voted 1 best places to work by Glassdoor 2020

* Weekly pay with direct deposit

* Free upskill training programs available

* Paid referral program

Stop your job search and apply today!

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ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.