Porsche McKinney
Position Overview
The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation.
What are the day-to-day responsibilities?
* Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
* Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
* Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
* Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry.
* Stock incoming inventory in the correct location.
* Maintain the parts department in clean and orderly manner.
* Provide customers with needed information and offer additional sales opportunities.
* Create and maintain merchandising display to promote product sales.
* Provide an exceptional customer experience to drive loyalty
How will I know if I am successful?
The performance of a Parts Retail Sales Associate is measured by achieving:
* Achieve Parts Sales Targets
* Achieve Customer Satisfaction Targets
What are the requirements for this job?
* High School diploma or equivalent
* Proven ability to provide an exceptional customer experience
* One year of experience in an automotive parts department.
* One year of sales experience
* Demonstrated communication and interpersonal skills
* Organization and follow-up skills
AutoNation is an equal opportunity employer and a drug-free workplace.
Fort Lauderdale, FL
AutoNation, Inc., through its subsidiaries, operates as an automotive retailer in the United States. The company operates through three segments: Domestic, Import, and Premium Luxury. It offers a range of automotive products and services, including new and used vehicles; and parts and services, such as automotive repair and maintenance, and wholesale parts and collision services.
The company also provides automotive finance and insurance products comprising vehicle services and other protection products, as well as arranges finance for vehicle purchases through third-party finance sources. As of December 31, 2018, it owned and operated 326 new vehicle franchises from 239 stores located primarily in metropolitan markets in the Sunbelt region. The company was founded in 1991 and is headquartered in Fort Lauderdale, Florida.