Position Description
The Scheduler confirms and prepares daily patient visit schedules for Physicians. Maintains scheduling system to tract all visits and other required information.
Essential Duties and Responsibilities
* Contact patient/caregiver by telephone to schedule Physician visit
* Receive incoming calls from individuals requesting a Physician visit
* Enters all required information and maintains necessary follow up on system as required
* Prepare patient chart for scheduled visit including set up of new patient with all required documents
* Prepares and distributes written visit schedule for next business day after all appointments are confirmed
* Aids in communication with patient and caregivers
* Maintains patient confidentiality
* Attends required meetings and in-services
* Other duties as required
* Based upon size of the office, also may need to perform Medical Assistant duties as shown on the Medical Assistant job description
REQUIRED Knowledge, Skills, and Experience
* High School Diploma/GED
* Must maintain a valid drivers license and good driving record
* 1-2 years of experience in customer service
* Knowledge of practice protocols to assist in scheduling patients for care
* Skill in maintaining department quality assurance and control standards
* Computer skills and ability to learn new systems
* Ability to adapt and apply guidelines and procedures
* Skill in teamwork and maintaining relationships with patients, caregivers and coworkers
ADDITIONAL ARIZONA REQUIREMENTS
* Active CPR Certification
* Active First Aide Training Completion
* Active current Level 1 fingerprint card
* Must complete an approved training program see list of approved accreditation board programs on Arizona Medical Board website (see exceptions R4-16-401) or completion of an unapproved medical assistant training program and passage of the medical assistant examination administered by either the American Association of Medical Assistants or the American Medical Technologists
ADDITIONAL FLORIDA REQUIREMENTS
* Active CPR Certificate
ADDITIONAL WASHINGTON REQUIREMENTS
* Must be a Certified MA with the State of Washington
Houston, TX
Founded 25 years ago,Visiting Physicians Association (VPA) is the nation’s leader in house call medicine. We specialize in caring for patients with complex health issues.
With our advanced medical technology, we are able to provide comprehensive care for every patient all within the comfort and privacy of their home. Our model ensures that patients medical needs are addressed in a timely manner.
We prioritize and are committed to best practices and high quality outcomes for our patients.
VPA is part of U.S. Medical Management (USMM). USMM is a family of companies that provides home-based medical services for elderly and other adult patients with complex health issues.
Our Experience
Expertise in geriatric care
Experience with Accountable Care Organizations (ACO) and value-based healthcare initiatives
Pioneer ACO (2012-2014)
CMS Independence at Home Program (2012 - current)
MSSP ACO (2015 to current)- 2016 Results
Experience with clinically integrated networks, population health management, and value-based initiatives
Fully implemented compliance, quality management and infection control programs
Patient specific proprietary clinical protocol software for chronic care management
Overview
Established in 1993
Largest physician house call practice in the U.S.
Over 200 full time Primary Care Providers (Physicians, NP's, PA's)
Physician-led model
Serve over 50,000 unique patients annually
Leader in government shared savings programs
Robust technology infrastructure
State of the art laboratory, mobile x-ray, ultrasound in the home
Member of the American Academy of Home Care Medicine (AAHCM)