Job Description

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, were one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

The CBB Risk Management Quality Testing Senior Quality Testing Analyst or Lead/Supervisor primarily supervises staff, trains lower level team members and/or new team members to ensure program integrity and execution. The Senior Analyst/Lead/Supervisor will lead projects and day-to-day quality assurance activities that ensure compliance with investor guidelines, internal policies and procedures, and other applicable federal, state and local laws and regulations, as assigned. Identifies gaps and informs solutions that minimize losses resulting from inadequate internal processes, systems or human errors. Identifies, responds and/or escalates risks as appropriate. Serves as a key liaison between the Business Lines and Corporate.

Responsibilities will include but are not limited to the following:

- Directly or indirectly supervise the performance of QA Analyst(s) work against program criteria

- Lead or perform advanced QA tests, analyze evidence of transaction handling or control performance against defined policies, guidelines or laws

- Lead or perform process inquiries, walkthroughs and procedure review to support the development/design of QA test work papers

- Review and verify accuracy of analyst(s) test work papers to verify and measure the quality of staff conclusions

- Validate populations of desired activity for accuracy and completeness. Selects test samples based on investor guidelines and internal program defined methodology (documenting rationale for adequate coverage)

- Ensure the resolution of previously identified issues is verified

- Perform or lead validation reviews targeted to assess adequacy and sustainability of management corrective actions taken to resolve certain issues or perform historical account reviews (lookbacks), and where applicable, customer remuneration

- Conduct a lookback to review historical transactions to determine the extent of the impact of a control breakdown

- Lead test result discussions with business line management and risk partners related to identified exceptions/issues, criteria used to define expected results, root cause assessment, exposure assessment, and actions needed/recommended

- Draft report for management review and distribution; compiling, analyzing, and documenting test workpapers which support reported results to key stakeholders

- Present process improvement proposals to reduce risk of control failure and/or drive process efficiencies

- Represent management in internal audits/exams of CBB Quality Testing function and contributing to quality assurance practices or project implementation of (annual plan consolidation, staffing, tools, etc.); may have occasional exposure to regulatory agencies

- Other deliverables as assigned by management

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Five to seven years of applicable experience

Preferred Skills/Experience

- Five to seven years of experience monitoring, auditing, and testing of investor guidelines, regulations, financial services

- Intermediate to advanced level of understanding of consumer lending/mortgage product/services, business line operations, systems, and associated risks/controls

- Intermediate to advanced level of understanding of applicable laws, regulations, financial services and regulatory trends that impact consumers.

- Advanced knowledge of Risk/Compliance/Audit competencies

- Self-motivated, able to work in a group as well as independently

-Strong critical thinking and analytical skills

- Ability to manage multiple tasks and deadlines simultaneously

- Proven adaptability to changing priorities

-Demonstrate flexibility and adaptability as project priorities/requirements evolve or change

- Ability to identify and clearly communicate and document issues, root cause, exposure and recommendations

- Must possess business acumen and credibility to help business line(s) proactively identify and address changing workforce needs

- Intermediate to advanced level of presentation (verbal/written) and relationship building skills

- Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations.

- Demonstrates strong technical knowledge in financial systems, audit tools, and other products (include but not limited to: ACAPS, ALS, MSP; TeamMate; DocVelocity, LDRS, ECM, Hogan, LeaseMaster, RMS, etc.)

- Has or is willing to pursue applicable professional certifications (e.g., C.I.A., C.B.A., C.F.A., C.F.S.A., C.P.A, M.B.A., and/or J.D.)

Benefits:
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law
Applicants can learn more about the companys status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.