Job Description

Category (For Job Seekers)

Administrative Support, Other, Program Mgmt/Customer Service

Location

13147 - EMS Colorado Springs CO USA - Colorado Springs, CO 80918 US (Primary)
Job Description

Viking Enterprise Solutions has a rich history of leadership in providing storage and storage server platforms to hyperscale and enterprise data centers worldwide. The division leads the market with ultra-high capacity and high-end flash systems. Viking Enterprise Solutions provides advanced data center products including solid-state memory and disk-based storage server appliances, JBOD storage systems, and related products for a variety of data center and storage applications. Viking Enterprise Solutions products are tailored for integration into OEM, System Integrator, and data center products.

Viking Enterprise Solutions is proud to be part of the Sanmina family. Sanmina is recognized as a technology leader, providing end-to-end design, manufacturing, and logistics solutions, maintaining a global footprint of design and manufacturing operations in 23 countries on six continents.

Sr. Customer Service Representative

Job Purpose: Works closely with the Program Manager and with various departments to meet program delivery goals. Responsible for all administrative aspects of the program.

Nature of Duties:

* Interacts with customers, inside sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.
* Oracle Data Entry of Customer POs, Sales Orders, and RMA sales orders
* Process Credit and Rebills against sales orders
* Run Oracle Reports as requested
* Maintain Price Lists in Oracle
* Perform receiving in Oracle for material receipts
* Responsible for all administrative aspects of the program including maintaining backlog and forecast in MRP system.
* Works closely with the Program Manager and with various departments.

Education and Experience:

* High school diploma or equivalent required
* Up to 2 years experience in customer service, order processing or equivalent experience
* Ability to follow oral and written guidelines
* Excellent communication skills, both written and verbal
* Fast and accurate data entry skills
* Excellent organizational skills
* Oracle experience a plus
* Willingness to learn, takes initiative, and offers improvement ideas

Pay - $15 - 19.50 per hour

Sanmina is an Equal Opportunity Employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity