Job Description

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Job Category

Products and Technology

Job Details

The Cloud Engineering Data Services team is looking for a technical manager to join us as we continue with our mission to enable Tableau dev team to understand their service state in real-time and track Observability data for long term. You will manage a team focused on delivering improvements to our real-time Observability platform and develop services for anomaly detection. You will work closely with, and help influence, Tableau Dev teams, and management teams to define, develop, and deliver these cutting-edge improvements. You will leverage your organization, influence, and communication skills to build recommendations to improve our Product and Processes and align other people and teams with these goals. While innovating for usability improvements, the team must also ensure the smooth operation of existing systems, balancing resources dynamically between these two priorities.

Some of the other things you will be doing include:

* Collaborating with members of your team and others, bringing together the best ideas and pushing back on the others.

* Influence key outcomes around product performance, strategy, and practices.

* Play a pivotal role in improving our engineering standards and best practices.

* Provide guidance and support across multiple teams of highly skilled engineers.

* Contribute and work towards improving our Observability platform into customer facing service offering.

* Advocate on behalf of internal users and solve for their Observability concerns in our platform.

* Investigate and research infrastructure issues, resolving the issue and making recommendations for future solutions.

* Design and expand on our teams' ability to provide scaled and self-serve solutions to all of Tableau.

* Providing technical guidance and contributing to the vision and architecture of Observability at Tableau.

Who you are

* Techie: You have software development & management experience, and you have a track record of delivering quality software solutions. You are experienced with agile development methods, modern DevOps practices and practices of operational excellence for supporting live services.

* Organized: You can balance across priorities, making sure the team is focused on solving the right problems at the right time.

* A Coach: Ability as a coach and mentor providing strategic guidance to the team and partnership across the organization.

* Excellent Communicator. You know what to say and, more importantly, how to say it. You distill complex technical information down to the key elements and communicate both design ideas and technical details effectively.

* Educated: Hold at least a bachelors degree in computer science or equivalent.

* A Recruiter: Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring on board to help us continue to build one of the best companies in the world!

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