Client Services Rep 1
Posted on: 11 Mar 2021
Chesapeake, VA
Job Description
Client Services Rep 1
Primary Location: Chesapeake, Virginia, United States Full time R1188685 Date Posted: 03/01/2021
Job description
Job Overview
Under close guidance or supervision, develops the skills necessary and learns the basic knowledge needed to provide support to clients.
Essential Functions
Trains to provide day to day guidance and support to clients
Learns the technical skills necessary to answer client queries and maintain logs and ensure follow through
Develops the interpersonal skills necessary to build effective business relationships with defined clients
Develops an understanding of clients potential business needs
Develops the knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle
Provides support to other team members
Qualifications
Bachelor's Degree Req
Some related work experience Req
Experience in an IQVIA role preferred and pharmaceutical experience Pref
Proficient in PC applications such as Excel.
Ability to communicate effectively with various levels in the organization (written and oral).
Ability to carry out some analysis and information gathering to resolve problems on routine matters.
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled
IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIAs Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.
IQVIA Holdings, Inc.
Durham, NC
IQVIA is a leading global provider of information, innovative technology solutions and contract research services focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. IQVIA enables companies to rethink approaches to clinical development and commercialization, innovate with confidence as well as accelerate meaningful healthcare outcomes. IQVIA has approximately 61,000 employees in more than 100 countries, all committed to making the potential of human data science a reality. IQVIA’s approach to human data science is powered by the IQVIA CORE™, driving unique actionable insights at the intersection of big data, transformative technology and analytics with extensive domain expertise.
IQVIA is a global leader in protecting individual patient privacy. The company uses a wide variety of privacy-enhancing technologies and safeguards to protect individual privacy while generating and analyzing the information that helps their customers drive human health outcomes forward. IQVIA’s insights and execution capabilities help biotech, medical device, and pharmaceutical companies, medical researchers, government agencies, payers and other healthcare stakeholders tap into a deeper understanding of diseases, human behaviors and scientific advances, in an effort to advance their path toward cures.
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IndustryConsulting
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No. of EmployeesApproximately 61,000
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Website
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Jobs Posted1682
