Job Summary:
Under direct supervisor, the incumbent will learn the responsibilities and functions performed of multiple corporate intermodal positions by rotating among several different functional areas within a 12-15 month period, developing an intimate knowledge of the entire Intermodal business.
Job Description:
Key Responsibilities:
Work efficiently in a fast-paced environment while learning the systems and processes of JB Hunt Intermodal operations.
Identify and maintain key performance indicators for each rotation. Regularly meet with various internal departments to review performance.
Manage intermodal shipments moving on trains, ensuring that units depart origins and are available at destinations per railroad provided goals .
Provide communication, problem solving, and service implementation plans to ensure excellent customer service.
Analyze equipment needs to ensure utilization of company and non-company assets are met for all parties involved.
Build, nurture and maintain strong relationships with key rail personnel to achieve optimal communication for on-time service execution.
Qualifications:
Minimum Qualification:
High School Diploma/GED with 1-2 years of experience in the Transportation/Logistics industry.
Preferred Qualification:
Bachelors Degree or 3-4 years of experience in the Transportation/Logistics industry
Ability to focus activities on developing and maintaining positive customer relationships
Proven experience in establishing and maintain healthy working relationships with clients, vendors, and peers
Experience in fostering strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement
Ability to measure the quality and quantity of work effort for the purpose of improvement
Ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner
Ability to process information with high levels of accuracy
Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Accurately analyze situations and reach productive decisions based on informed judgment.
Education:
Bachelors: Business Administration/Management, Bachelors: Business Communications, GED (Required), High School (Required)
Work Experience:
Transportation/Logistics
Lowell, AR
J.B. Hunt Transport Services, Inc., a Fortune 500 company and one of the largest transportation logistics companies in North America, provides safe and reliable transportation services to a diverse group of customers throughout the continental United States, Canada and Mexico. Utilizing an integrated, multimodal approach, we provide capacity-oriented solutions centered on delivering customer value and industry-leading service.
We were incorporated in Arkansas on August 10, 1961, and have been a publicly held company since our initial public offering in 1983. Our service offerings include transportation of full truckload containerizable freight, which we directly transport utilizing our company-controlled revenue equipment and company drivers or independent contractors. We also have arrangements with most of the major North American rail carriers to transport truckload freight in containers and trailers.
Our ability to offer multiple services, utilizing our four business segments and a full complement of logistics services through third parties, represents a competitive advantage. We believe this unique operating strategy can add value to customers and increase our profits and returns to stockholders.