Job Description

Description

SHIFT: PRN
SCHEDULE: PRN/Per Diem

Founded in 1976, Northside Hospital is a 288-bed facility located in the heart of South Pinellas County, Florida. Northside is part of the HCA West Florida Division of Hospitals, a comprehensive network of hospitals, outpatient surgery and diagnostic imaging facilities, and a complete continuum of specialized healthcare programs that meet the healthcare needs of residents and businesses in West and Central Florida communities.

HCA is dedicated to the growth and development of our colleagues. We will provide you the tools and resources you need to succeed in our organization. We are currently looking for an ambitious Transporter to help us reach our goals. Unlock your potential here!

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, employee discount program and an employee stock purchase program.We would love to talk to you about this fantastic opportunity.

The PBX Operator/Telecomm Operator responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice.

* Answers multiple incoming telephone lines.
* Obtains necessary information and transfers calls to correct extensions.
* Provides information to callers as appropriate.
* Performs overhead paging.
* Monitors all alarms located in PBX and notifies appropriate personnel as required.
* Responds quickly and accurately to disaster and emergency situations as required, remaining calm.
* Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc.
* Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment.
* Assist with maintaining cleanliness, safety and security of the PBX area.
* Maintains confidentiality, security and integrity of patient and organizational data.
* Ensures release of information is consistent with all privacy policies.
* Orients and mentors new staff members.

Qualifications

* Experience in customer service position.
* Previous PBX experience is desirable.
* Ability to fluently speak and understand English.
* Previous experience in hospital setting preferred.
* Ability to perform calmly, competently and quickly in emergency situations.
* Customer service abilities.
* Ability to perform work that requires frequent standing, bending, reaching and some lifting.

Notice

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