Job Description

The Global Marketing team brings to life the unique promise of Hilton's portfolio of brands by defining, creating, and delivering exceptional multi-channel marketing campaigns designed to drive business results.

What will I be doing?

As an Email + Mobile Marketing Manager, you will be the Champion of Possibility for personalized marketing campaigns that will drive engagement and grow customer loyalty for all Hilton brands. We are looking for an enthusiastic, curious, creative, and innovative team member who dreams to think beyond the day-to-day and envision what could be. Also, you will partner with the larger Email + Mobile Marketing team to develop, test, and execute email and personalization campaigns, as well as provide leadership for our analyst-level team members and make strategic contributions to our processes and channel roadmaps.

More specifically, you will:

* Lead regionally dispersed team-members with a balance of strength and heart, helping to mentor and develop them against their personal and team-related goals.
* Build, segment, target, track, test, and deploy personalized campaigns using a large Email Service Provider (ESP).
* Apply creative improvements to the design, process, or technical challenges related to email and mobile messaging and enhancement projects in partnership with our Capabilities team counterparts.
* Effectively manage project-level work from inception through to execution, with consistent communication up, out, and down.
* Lead cross-vehicle improvement initiatives, including template enhancement and process optimizations in an ongoing manner.
* Design and code within an email platform.
* Develop positive relationships with outside vendors, internal constituents, other departments to support open communication and ensure goals remain aligned.
* Work autonomously and with teams to execute campaigns on time, with quality, ultimately improving processes and supporting team culture.
* Independently pull and apply campaign performance insights to help drive channel optimization.

What are we looking for?

We believe the success in this role will demonstrate itself through the following attributes and skills:

* Illustrated strength in balancing strategic leadership with technical and tactical production
* An affinity for learning about new technologies and solutions in a continually evolving digital and data landscape
* Desire to cultivate a "Customer-Centric" mentality in all communications, acting as a subject matter authority in the lens of customer-first thinking within the organization
* Shown ability to execute the directives of the organization's mission, goals, and objectives, as well as demonstrating self-motivation, willingness, and the ability to work in a group dynamic

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

* Five (5) years of professional experience
* Skilled in HTML and coding for email
* Skilled with Adobe Photoshop and Dreamweaver
* Understanding of channel performance indicators
* Proven track record of leading a team directly and/or sideline partners
* Strong presentation and interpersonal skills

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

* BA/BS Bachelor's Degree
* Experience in Adobe Creative Suite
* Working knowledge of Digital cheetah

What is it like working for Hilton?

Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.