Job Description

The Payments org owns, builds and maintains the software platform which processes payments across all our suite of payment products for the entire company and all FB family of Apps (Facebook/Instagram/WhatsApp/Messenger/Oculus/Novi). The platform provides the ability to accept payments from our customers (including advertisers for FB revenue) and payout our stakeholders globally as well as enable new use cases for Payments to happen on our platform. As we continue scaling the platform, we need a Technical Program Manager to drive highly technical, cross-organizational programs to land impact across the entire organization. This includes our reliability, scalability, capacity planning and security programs. As a Technical Program Manager on the team, you'll be responsible for defining and driving the success of these programs, while continually monitoring and communicating progress to leadership teams. You'll partner with Engineering, Product and other cross-functional partners to prioritize work based on impact and drive strong execution. If building large scale reliable platforms excite you while solving technical challenges at the scale of Facebook, come join us.

Technical Program Manager, Payments Reliability and Infra Responsibilities

* Lead key initiatives and drive collaboration across multiple cross-functional teams including product, engineering, data, and operations to enable commerce experiences on our platform.

* Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases.

* Develop and manage end-to-end project plans and ensure on-time delivery.

* Communicate status and big picture to the project team and management.

* Perform risk management and change management on projects.

* Provide day-to-day coordination and quality assurance for projects and tasks.

* Drive internal process improvements, remove gaps, across multiple teams and ensure teams are working on high impact projects that align with company mission and goals.

Minimum Qualifications

* B.S. in Computer Science or a related technical discipline, or equivalent experience.

* 7+ years of software engineering, systems engineering or technical product/program management experience.

* Experience delivering tech programs or products from inception to delivery.

* Knowledge of user needs, gathering requirements, and defining scope.

* Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.

* Communication experience and experience working with technical management teams to develop systems, solutions, and products.

* Organizational, coordination and multi-tasking experience.

* Analytical and problem-solving experience with large-scale systems.

* Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.

Preferred Qualifications

* Experience in building large scale software systems and platforms.

* Experience with data analysis or experimentation.

Locations

About the Facebook company

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.

Facebook is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or who are neurodivergent, and to candidates with sincerely held religious beliefs or requiring pregnancy related support. If you need support, please reach out to accommodations-ext@fb.com.

(Colorado only*) Minimum salary of $175,000/year + bonus + equity + benefits
*Note: Disclosure as required by sb19-085(8-5-20)