Job Description

Job Description

Come join the Albertsons Companies Talent Acquisition team as a Pre-employment Adjudication Representative who can make quick, consistent, unbiased, and independent decisions. Pre-employment Adjudication Representatives must have a refined attention to detail and a passion for process improvement. The Pre-employment Adjudication Representative must be comfortable as both an individual contributor and team contributor.
What does it take to be successful here? You are passionate about maintaining the highest levels of integrity for your workplace. You have an eye for optimization and are always looking to improve processes. You want to be part of a team that is committed to reliable execution of pre-employment standards. We are so much more than a grocery store and want you to be at the core of welcoming new employees to our organization.

If that's you then what are we waiting for? Let's do this!
Position Overview:
The Pre-employment Adjudication Representative reports to the HR Planning Project Manager. This position is remote. This key position provides adjudication support for drug screening and background checks. As the primary point of contact for pre-employment screening, candidates must be able to score and track drug testing and background results. Candidates must also work closely with solutions partners on process improvement, functionality, and workflow integrations. Pre-employment Adjudication Representatives must maintain current and functional knowledge of background and drug testing laws in all states of operation and will serve as the subject matter expert and training resource for all internal business partners.
Key responsibilities include, but are not limited to:
* Ensure accurate and consistent processing of all adjudications and notifications to field and Human Resources (HR) teams
* Maintain targeted benchmarks for adjudication and "hit" turnaround times
* Daily review of adjudications and notifications
* Support Legal Team requests for information and serve as the company representative in depositions when needed
* Provide customer service support to field teams when appropriate
* Process job related disputes in a timely and personable manner, including direct conversations with applicants when required
* Identify trends in background adjudication, report on and react to identified trends
* Provide clear, easy-to-use, and accurate reporting for field teams
* Continuing personal education to support the application and administration of current regulations relative to pre-employment screening
* Ongoing cost, impact, and process analysis
* Support business partners in the completion of pre-employment adjudication reviews
* Manage relationships with pre-employment screening vendors including contracts, customer support, quality control, and overall service
* Ensure pre-employment screening solutions are integrated into recruiting workflows and provide intuitive, cost-efficient interfaces for recruiting teams
* Conduct Requests for Proposal (RFP) when vendor replacement or market analysis as warranted
* Train and educate internal business partners on contracted vendor platforms as well as their integrations

Qualifications
Basic Qualifications:
* Bachelor's degree in Human Resources, Business Administration, or related field and at minimum 2 years of Human Resources experience with responsibility to and knowledge of guidelines relating to pre-employment background and drug screening.
Preferred Skills & Qualifications:
* Masters degree in Human Resources, Business Administration, or related field is preferred and at minimum 5 years of Human Resources experience, Human Resources certification, and prior responsibility to and knowledge of guidelines relating to pre-employment background and drug screening.
* Excellent judgement with a capability of making quick and consistent decisions
* Strong customer service focus with the ability to communicate clearly and concisely with internal and external stakeholders
* Ability to tactfully deliver difficult messages, engage in challenging conversations, while maintaining a calm and honest demeanor
* Capacity to operate efficiently by managing workload and continually working on process improvements
* Profound ability to multi-task and manage multiple projects simultaneously
* Capability to function in a broad team incorporating hiring managers, human resources, talent acquisition, legal, executive leadership, and other business partners
* Technical comprehension of HR systems including background and drug screening vendors and applicant tracking systems
* Proficient level user of Office 365 suite including Word, Excel, and PowerPoint
Preferred Skills & Qualifications:
* Hands-on experience with Asurint
* Hands-on experience with Cloud based HR systems
* Hands-on experience supporting or building integrations between vendors and ATS
About us
Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.
Physical Environment

* Work may be performed in a temperature-controlled environment
* Must sit, stand, or walk for extended periods of time
* May spend long periods of time at desk or computer terminal
* May use calculators, keyboards, telephone, and other office equipment in the course of normal workday.
* Stooping, bending, twisting, and reaching may be required in completion of job duties
* Work is fast paced; some evening and weekend work may be required

TRAVEL REQUIREMENTS: approximately 5% travel