Job Description

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.

Client Service Rep

Wells Fargo Prime Services (WFPS) sits within Equities business of Wells Fargo Securities (WFS). WFS is a leading provider of sales, trading, origination, financing, M&A and research solutions to a wide range of corporate and institutional investors. Wells Fargo & Company is a leading global financial institution and is among the highest credit rated US banks and is currently ranked 1 by market capitalization.

The Client Service Team is a central point of contact and relationship manager for our clients. The CSR acts as a conduit between the client, our custodians, and the rest of the firm, providing escalation support, navigation, and helping to deliver real solutions. On a daily basis, the CSR oversees the clients accounts and gets involved in all aspects of the clients business including, but not limited to: financing, margin, trade clearing and settlement, asset transfer, stock loan, basic reconciliation, and miscellaneous facilitation.

We are seeking a VP level professional to join the New York Prime Client Service Team. The main responsibilities are day-to-day resolution of trade related issues, customer account reconciliation, and personalized account service to Hedge Fund Clients within Prime Brokerage and the broader Bank.

The position will be located in New York reporting to a Client Service Team Leader.

General responsibilities and considerations include:

* Work with clients, custodian contacts, management, and other resources to resolve trade related issues. Identify and escalate market sensitive issues.
* Responsible for reviewing/approving various reports and entries, and knowing/understanding the effect of these reports and entries on various touch points (i.e. the client, DMA platform, website, firm, custodian, sales team, trader, etc.).
* Participate in committees and work-groups related to special projects to build functionality and increase efficiency at the firm.
* Responsible for daily balancing of positions and activity in assigned customer accounts to the complete satisfaction of the client. Reconciliation of both custody accounts as well as hearsay transactions for accounts held elsewhere. Responsible for data entry or corrections in multiple/parallel systems as workflow requires.
* Communicate/monitor/manage maturity alerts, corporate action deadlines, margin calls, buy-ins, and other items for attention

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Required Qualifications
* 5+ years of experience in capital markets, industry experience within the specific sector of the position, or a combination of both
* Successfully completed FINRA Series 7 and 63 (or 66) exams to qualify for immediate registration (or FINRA recognized equivalents)

Desired Qualifications
* Excellent verbal, written, and interpersonal communication skills

Other Desired Qualifications
* 10 years of experience in PB Client Service or related role.
* Ability to travel throughout the country to build relationships with clients and prospects, including, but not limited to, focus areas like the Southeast, Boston, Chicago, Dallas and San Francisco.
* Excellent written and verbal communication skills, including the ability to effectively target messages to different audiences
* Self-directed, highly motivated, and ability to work independently
* Professional business acumen

Preferred System knowledge

* Geneva and GIM2 portfolio accounting systems.
* Broadridge

Job Expectations
* Ability to travel up to 10% of the time

Street Address
NY-New York: 500 W 33rd Street - NEW YORK, NY

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.