SUMMARY:
This position is responsible for working on the call center team which handles approximately 900 carrier calls a week. The candidate will be speaking with the carriers and/or drivers directly while recording OS&D information into a High Radius Claims System. The candidate must be able to independently gather quality information and make the most cost-effective decision and product dispositions for the company. The candidate will communication as needed with customer service representatives, Tyson shipping facilities, carriers, drivers, and Tyson dispatchers.
Other duties will be allocated.
DAYS/HOURS FOR THIS POSITION WILL BE: Monday Friday 08:00 17:00
REQUIREMENTS:
* Education: High School diploma or equivalent.
* Experience: 1 plus years experience preferred. Computer Skills: Microsoft Office Systems such as Excel, Outlook, SharePoint etc. Knowledge of SAP would be helpful.
* Difficulty of Duties: Work activities are variable and require judgment multi-tasking and decision-making skills to complete tasks such as carrier disposition maintaining worklist and other duties as assigned.
Work Shift:
1ST SHIFT (United States of America)
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Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.
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Springdale, AR
Tyson Foods, Inc., together with its subsidiaries, operates as a food company worldwide. It operates through four segments: Beef, Pork, Chicken, and Prepared Foods. The company processes live fed cattle and live market hogs; fabricates dressed beef and pork carcasses into primal and sub-primal meat cuts, as well as case ready beef and pork, and fully-cooked meats; and raises and processes chickens into fresh, frozen, and value-added chicken products.
It also supplies poultry breeding stock; sells allied products, such as hides and meats; and manufactures and markets frozen and refrigerated food products, including ready-to-eat sandwiches, flame-grilled hamburgers, Philly steaks, pepperoni, bacon, breakfast sausage, turkey, lunchmeat, hot dogs, flour and corn tortilla products, appetizers, snacks, prepared meals, ethnic foods, side dishes, meat dishes, breadsticks, and processed meats. The company offers its products primarily under the Tyson, Jimmy Dean, Hillshire Farm, Ball Park, Wright, Aidells, ibp, State Fair, Gallo Salame, and Golden Island brands.
It sells its products through its sales staff to grocery retailers, grocery wholesalers, meat distributors, warehouse club stores, military commissaries, industrial food processing companies, chain restaurants or their distributors, live markets, international export companies, and domestic distributors who serve restaurants and foodservice operations, such as plant and school cafeterias, convenience stores, hospitals, and other vendors, as well as through independent brokers and trading companies. The company has a collaboration with IdentiGEN Ltd. Tyson Foods, Inc. was founded in 1935 and is headquartered in Springdale, Arkansas.