Sears Holdings

Service Technician, Appliance Repair

Posted on: 8 Mar 2021

Green Bay, WI

Job Description

Job Description Req/Job ID: 998002BR
Employing Entity: Transform SR LLC
Employment Category: Regular, Full-time
Job Function: Repair/Installation
Store ID: 28265: IH-Cedar Rapids IA

A sign on bonus may apply to qualified candidates!

Join the Transform Home Services LLC team as an Appliance Repair Technician!

Transform Home Services LLC is a leading provider of Home Improvement, Protection and Repair services nationwide. We serve over 10 million customers annually with services including Appliance Repair, Home Warranties and Home Improvement solutions such as Kitchens, Windows, Doors, Flooring, HVAC and more. We partner with most of the leading Home Services related retail brands including Sears to help customers improve their homes and the appliances within.

As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE

At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

For the Service Technician, we provide the following:
* Service van
* Specialized tools
* Uniforms
* Laptop computer
* Smartphone
* Home dispatched (most locations)
* Industry training
* Various incentive plans
* Career opportunities

Job Requirements APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE

As a Home Appliance Repair Technician, you will have the opportunity to repair Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances in the customers' homes.

Appliance repair responsibilities include:
* Providing timely and quality repairs of customers' products
* Maintaining high-quality customer service and care
* Promoting and selling additional products and services
* Meeting key performance metrics and/or productivity goals
* Providing knowledgeable and courteous repair service
* Looking for ways to improve business performance and enhance the customer experience
* Communicating benefits of the Value Added Services Process to the customer
* Maintaining truck stock inventory within the prescribed company guidelines and standards
* Following the truck maintenance schedule and keeping a clean, organized truck

APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE

As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

Requirements of the Service Technician role include:
* High school diploma or general education degree (GED)
* At least 1 2 years of appliance repair experience, preferred
* Ability to use a computer for parts inquiries and ordering
* Working mechanical knowledge, including the use of tools and test equipment
* Ability to perform accurate repair of customer product
* Ability to follow directions and specific process steps to ensure quality workmanship
* Flexibility to work variable and flexible hours, including overtime
* Must complete all technician training elements within required timeframes
* Must possess and maintain a valid state driver's license for the state in which you are applying
* Must be at least 18 years of age
* Ability to occasionally lift up to 100 lbs.

HomeServices
28265

Sears Holdings

Hoffman Estates, IL

Sears Holdings Corporation operates as an integrated retailer in the United States. It operates in two segments, Kmart and Sears Domestic. The Kmart segment operates retail stores that offer a range of products, including consumer electronics, seasonal merchandise, outdoor living, toys, lawn and garden equipment, food and consumables, and apparel; and in-store pharmacies. It provides merchandise under the Jaclyn Smith, Joe Boxer, Route 66, Cannon, Adam Levine, Levi's, Lands' End, and Craftsman labels; Sears brand products, such as Kenmore and DieHard; and Kenmore-branded products. As of February 3, 2018, this segment operated approximately 432 Kmart stores. The Sears Domestic segment operates stores that provide appliances, consumer electronics/connected solutions, tools, sporting goods, outdoor living, lawn and garden equipment, apparel, footwear, jewelry, and accessories, as well as automotive services and products, such as tires, batteries, and home fashion products.

It also offers parts and services to builders, developers, designers, and commercial and residential customers; parts and repair services for appliances, lawn and garden equipment, consumer electronics, floor care products, and heating and cooling systems; home improvement services, such as siding, windows, cabinet refacing, kitchen remodeling, roofing, carpet and upholstery cleaning, air duct cleaning, and garage door installation and repair; and protection agreements and product installation services. This segment provides merchandise under the Kenmore, DieHard, WallyHome, Bongo, Covington, Simply Styled, Everlast, Metaphor, Roebuck & Co., Outdoor Life, and Structure brands, as well as under the Craftsman, Roadhandler, and Levi's, brands.

This segment operated 547 full-line stores and 23 specialty stores. Sears Holdings Corporation was founded in 1899 and is based in Hoffman Estates, Illinois. On October 15, 2018, Sears Holdings Corporation along with its affiliates, filed a voluntary petition for reorganization under Chapter 11 in the U.S. Bankruptcy Court for the Southern District of New York.