Job Description

Wise Auto Group has been your automotive family for over 100 years! We believe in hiring the heart and training the mind and strive to hire passionate individuals who want to stand out from the crowd. We want to challenge our associates to be the best they can be, while providing all the resources to help them reach their potential. Working at Wise Auto is more than a job - it's a career! If you want to be part of one of the fastest growing automotive groups in the country, Wise Auto is the place for you! Benefits * Medical, Dental & Vision Insurance * 401k plan w/ matching contributions * Paid Vacation, Holiday, and Sick Pay * Growth opportunities * Complete paid training programs for rapid advancement including periodic job reviews * Employee vehicle purchase plans * Family culture with organized structure * Long term job security * Associate discounts on vehicles, service and parts purchases * Employee recognition programs * Leading competitive pay Responsibilities* Answer customer calls and establish follows-up with sales appointments. * Respond quickly to internet, phone and live chat inquiries using email, scripts and templates. * Provide customers with initial product information and direct them to the appropriate dealership resources. * Present initial financing options based on customer needs. * Follow up with leads that are not ready to make an appointment or no-show. * Participate in team and process development sessions keeping positive relationships with teammates, sales teams and dealership management. * Utilize CRM tracking system daily. Qualifications* At least one previous role based in customer service experience * Excellent teammate with collaborative attitude and eagerness to improve * Prompt and courteous demeanor * Positive and hardworking personality * Strong computer skills * Valid drivers license *The job will be based in VacavilleWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.