Deloitte

Incident Manager, Confidentiality and Privacy- Strategic Risk- Risk & Brand Protection

Posted on: 7 Mar 2021

Little Rock, AR

Job Description

SCAM ALERT: Caution against fraudulent job offers!

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SCAM ALERT

Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (Deloitte). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a job with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

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* At Deloitte, ethics and integrity are fundamental and not negotiable.
* We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
* We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
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We encourage jobseekers to exercise caution.

Manager, Confidentiality & Privacy - Strategic Risk - Risk & Brand Protection

Confidentiality & Privacy is seeking an experienced Manager to join our team and contribute to strategic priorities to mitigate confidentiality and privacy risks across the Deloitte US Firms. The successful candidate will be expected to quickly build subject matter expertise in the US Firms' confidentiality and privacy policies while providing impactful contributions to risk identification, risk mitigation, and managing cross-functional response to confidentiality and privacy incidents. Responsibilities also include participation and management of confidentiality and privacy initiatives to safeguard confidential information (CI) and protect Deloitte's brand and reputation.

Work you'll do

Incident Management

* Serve as the subject matter expert and coordinate cross-functional CI incident response teams; be an incident response leader who business teams can turn to and rely on for timely and impactful advice and resolution of incident issues.
* Develop in-depth understanding of the US Firms' businesses and enabling areas to provide quick response and guidance based on the nature of the incident and potential risks to Deloitte.
* Facilitate incident response activities across multiple teams and assist in developing a support model that allows for quick and decisive action and escalation of critical incidents.
* Ensure that incidents are promptly and thoroughly investigated and acted upon based on criticality, nature, and severity. Draw out details that may not be obvious and identify proactive measures to address identified issues.
* Maintain proactive communications with business and enabling area leadership as well as other key stakeholders to drive follow-up through incident closure.
* Ensure incident records are properly documented with supporting evidence that is thorough, accurate, and complete.
* Assist with projects/strategies to enhance the US Firms' incident management and preparedness based on emerging trends and risks.

Confidentiality & Privacy Strategic Priorities

* Participate in and lead projects to implement or enhance the US Firms' confidentiality and privacy programs. Activities may include development of training and awareness materials, support to Lean Data or Data Classification activities, completion of Privacy Impact Assessments, management of Data Subject Access Requests, or support for other high impact C&P initiatives.
* Prepare presentations for various audiences to promote and support C&P strategic objectives.
* Develop/update artifacts and tools to support program management and risk mitigation (e.g., playbook(s), process flows, procedures, guidelines, templates, communication scripts).
* Contribute to the design, development and deployment of technology solutions to enhance confidentiality and privacy processes and support data analytics and insights to identify new risks and mitigation strategies.

The Team

Risk & Brand Protection (R&BP)

At Deloitte, we are stewards of reputation--ours and our clients. That's why we foster a culture that protects, preserves, and enhances our reputation. With your help, we will distinguish Deloitte as the clear leader in professional services, making us the first choice for clients and talent.

Confidentiality & Privacy

Confidentiality & Privacy (C&P), led by the Chief Confidentiality & Privacy Officer and Managing Director, Confidentiality & Privacy, is a steward for Deloitte's reputation. In that role, C&P is responsible for the development and deployment of a comprehensive program to mitigate confidentiality and privacy risks across the Deloitte US Firms. The team is highly collaborative, and individual contributions are measured relative to team contributions. C&P is organized around key service areas, which include:

* Privacy
* Insider Risk
* Incident Management
* Data Classification & Training
* Technology Risk
* Lean Data Initiatives

Qualifications

Required Education & Experience

* Bachelor's Degree, Master's preferred
* 7-10+ years of related experience, including a minimum of 5 years in Risk Management, Privacy and/or Incident Management
* Demonstrated track record of adding value through a combination of deep technical expertise, professional judgment and process/program/project ownership.
* Direct experience investigating and managing compliance and/or privacy incident response activities highly preferred.

Required Professional and Technical Skills

* Highly responsive and operate with a sense of urgency when managing reported incidents, including outside normal business hours as required.
* Demonstrated track record in sound judgment, investigation, strong attention to detail, and persistence in following/driving incidents to conclusion.
* Excellent organizational, communications (oral and written), problem solving, and interpersonal skills.
* Strong client service orientation - our clients expect and deserve high quality work products and effective resolution of identified issues.
* Executive presence, strong facilitation skills
* Remain calm under pressure while retaining your ability to influence others in high pressure situations.
* Highly collaborative work ethic with demonstrated agility and strong teaming skills.
* Strong project management skills while exhibiting an ability to multi-task across various initiatives and activities.
* Quick and eager learner to apply new skills and technologies in a results-oriented manner.
* Experience and proficiency in MS Office products to include Word, PowerPoint, Excel, and SharePoint.

Required Licenses, Certifications, and Other Requirements

* Certified International Privacy Professional (CIPP) certification preferred
* Proficiency in Analytics Tools (e.g., Tableau) and Collaboration Tools (e.g., SharePoint) a plus
* Work Location: Any Deloitte US office location
* Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte's culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world.

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.

As used in this posting, Deloitte means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. See notices of various ban-the-box laws where available. https://www2.deloitte.com/us/en/pages/careers/articles/ban-the-box-notices.html

Requisition code: E21NATSMGREM001-CL5



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Deloitte

New York, New York

We believe that we're only as good as the good we do.

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With more than 150 years of hard work and commitment to making a real difference, our organization has grown in scale and diversity—approximately 245,000 people in 150 countries and territories, providing audit & assurance, tax, legal, risk and financial advisory and consulting services—yet our shared culture remains the same.

For us, good isn't good enough. We aim to be the best at all that we do—to help clients realize their ambitions, to make a positive difference in society, and to maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.

That’s what makes us truly different at Deloitte. Not how big we are, where we are, nor what services we offer. What really defines us is our drive to make an impact that matters in the world.

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