Job Description

At Bank of the West, our people are having a positive impact on the world. We're investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our locations across the U.S., Bank of the West is taking action to help protect the planet, improve people's lives, and strengthen communities. We are part of BNP Paribas, a global leader supporting the UN Sustainable Development Goals (SDGs). Yes, we're a bank, but as the bank for a changing world, we are continually seeking to improve the ways we help our customers, while contributing to more sustainable and equitable growth.

Job Description Summary

Responsible for the sales/service activities, marketing plan, operating budget, profitability and operational integrity of multiple branch sites. Provides overall leadership for multiple branch sites. Understands, communicates and works to achieve the mission of the Bank.

Essential Job Functions

* Ensures that the branch sales/service supports the overall corporate objective to provide superior service.

* Plans, implements, and manages the operating and capital budgets to maximize branch profitability. Develops and manages an annual branch marketing plan with specific goals.

* Ensures that the branch meets all regulatory compliance standards. Follows all operating policies and procedures. Ensures that branch personnel comply with all laws and regulations. Documents and communicates individual compliance performance in annual staff evaluations.

* Directs branch business development through outside calls, in-branch selling, telemarketing, branch campaigns, and targeted direct mailing. Participates in selling Bank products and providing excellent customer service.

* Ensures expansion of customer relationships through branch cross-selling activities.

* Manages the branch portfolio for optimum performance.

Other Job Duties

* Promotes staff development through training, cross-training, and career planning. Trains staff in area of customer service, sales, operations, and Bank products. Ensures that ongoing sales and product service training is provided.

* Oversees and administers all branch human resource issues.

* Participates in events that demonstrate support for the community and increase business opportunities for the Bank. Ensures compliance with CRA outreach programs.

* Performs other duties as assigned.

Required Experience

* Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution.
* Typically requires broad job knowledge of technical or operational practices within assigned discipline.
* Requires 5-7 years minimum prior relevant experience.

Education

* Bachelor's Degree

Skills

* Complete knowledge of sales, branch banking and consumer lending.
* Working knowledge of the Bank's products (i.e., deposits, cash management, loans and other fee income generating products).

Equal Employment Opportunity Policy

Bank of the West is an Equal Opportunity employer and proud to provide equal employment opportunity to all job seekers without regard to any status protected by applicable law. Bank of the West is also an Affirmative Action employer - Minority / Female / Disabled / Veteran.

Bank of the West will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance subject to the requirements of all state and federal laws and regulations.

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