Job Description

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliche people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

This role plays the critical role of guiding solution definition & delivery phases of the Ally Lending product lifecycle and executes on critical activities required to drive new products, improve platform features & capabilities, and build outstanding client and borrower experiences. They are a crucial part of the cross-functional software delivery team in Ally Lending -- a fast-growth, technology-centered point-of-sale lender within Ally Financial.

Focused on efficient, lean-agile planning and delivery, the Product Development Manager enables high-quality technology solutions by collaborating with partners, strategists, experience analysts and engineers to drive product design, definition and testing. They lead by breaking down high-level initiative and solution requirements into detailed features for execution by delivery teams.

The Work Itself

* Manages the product feature backlog in Azure DevOps and prepares requirements for capacity-based planning, prioritization, grooming and implementation
* Collaborates with enterprise partners to facilitate solutions in all phases of the product development lifecycle, including feature conceptualization and definition, UX design, build and launch
* Partner with cross-functional teammates to fully understand business processes, rules and logic and translate into detailed system design requirements
* Ability to communicate and document system flow, business rules and overall solution design to stakeholders and partners to gain alignment, accuracy and completeness
* Drive current state platform discovery, system documentation and training guides to enable solutions and ensure common understanding
* Defines software requirements and acceptance criteria at the feature level; supports impactful story-level scope elaboration with the consultation of engineers to prepare for development and testing
* Lead organizational routines and ceremonies to drive alignment and reduce communication gaps; provide ongoing consultation and clarification of defined features to support business objectives
* Epic, feature and story administrative maintenance (updates to sizing, sequencing, etc.)
* Backlog development and administration (drive the organization of related work items, support program increment and iteration planning, operational reporting, etc.)
* Handles multiple priorities concurrently, including self-executed deliverables and requirements executed by other teams
* Performs functional testing of completed development against defined acceptance criteria, and support pre-release validation and regression activities
* Contributes to team and operating model success in a dynamic, continuous learning lean-agile delivery framework.
* Brings leadership and team-centered solutions to delivery process and routines by proposing strategic solutions and building consensus with strong interpersonal and presentation abilities
* Owns solutions by presenting recommendations with supporting rationale and being accountable to timelines, organizational capacity and project needs

The Skills You Bring

* At least 6-8 years of experience as a senior business analyst or product manager / owner in consumer lending / financial services, digital channels or B2B/enterprise software, ideally in an agile delivery model
* Experience with loan or credit card account systems of record, consumer lending regulations, account agreements, disclosures and statements
* Experience with software supporting risk, underwriting, pricing, accounting & finance functions are a plus
* Experience with modern web services and API are preferred
* Bachelor's degree preferred; relevant post-graduate degrees and/or certifications are a plus
* Spoken and Written English required; written and spoken Spanish a plus
* Microsoft Office suite of products; application lifecycle management tools (such as Jira, Azure DevOps, or Rally)
* Proven success in a mature agile operating model, with cross-functional teams designing and building APIs and user-facing software
* Hard-working self-starter, with strong attention to detail and excellent organizational skills
* Demonstrates analytical abilities and technical acuity; baseline knowledge of how software systems & application components work together; able to navigate technology, architectural and software development considerations confidently
* Ability to demonstrate agile and application lifecycle management tools such as Jira or Azure DevOps
* Highly collaborative, with ability to lead and influence others with confidence and emotional intelligence
* Strong communication and partnership skills; able to collaborate through sophisticated problems with a diverse team across departments, organizational levels, and with external partners
* Strong agile and project management skills; ability to understand organizational capacity and manage resource allocations to achieve business outcomes
* Ability to challenge assumptions and give and receive feedback respectfully
* Ability to estimate work, commit and deliver on deadlines and be vocal when risks arise

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation -- or total rewards -- extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally and financially.
* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and child care discounts.
* Work-Life Integration: other benefits including LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.