Patient Advocate Spine Health Altamonte Springs FT Days
Posted on: 7 Mar 2021
Altamonte Springs, FL
Job Description
Job Description
Description
Patient Advocate AdventHealth Medical Group
Location Address: 711 E Altamonte Springs Drive, Ste 210, Altamonte Springs, FL 32701
Top Reasons To Work At AdventHealth Medical Group
* Faith based & mission driven organization
* Central Floridas premier multi-specialty medical group
* Comprehensive Employee Benefits such as Educational Reimbursement
* CREATION Health employee wellness and lifestyle programs
* Positive working climate to support a work life balance
Work Hours/Shift: Mon-Fri 8am-5pm
You Will Be Responsible For:
* Serves as liaison between the insurance company, the patient and the physician and accurately communicates insurance benefits/requirements to patients
* Responds to non-clinical questions for patients and routes all other calls correctly.
* Provides individualized support and guidance for patients and maintains timely responsiveness to patient inquiries, questions and concerns.
* Prepares patient charts prior to visit. Updates patient status in electronic tracking program
* Contacts insurance company to obtain referral number or pre-certification/authorization as needed per procedure and files referrals, authorizations and clearances appropriately
Qualifications
What You Will Need:
* High School graduate or equivalent is required.
* Knowledge of health care field and medical terminology preferred.
* Experience with computers required.
* Must be willing to float to other AdventHealth Medical Group practices, within reason, when patient load, vacation schedules, etc. make it necessary.
* Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements
Job Summary:
The Patient Advocate is responsible for assisting patients in meeting their insurance requirements, scheduling and expediting necessary appointments, and discussing any questions, complaints, comments or suggestions with patients and their families. Advocates for patients in resolution of concerns and works with staff to resolve concerns and improve services.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
AdventHealth
Altamonte Springs, FL
We are one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.
AdventHealth is comprised of more than 82,000 employees and physicians nationwide who share a common purpose, are united in mission and deliver whole person care – care that treats the body, mind and spirit. Our health care system finds its roots in the heritage and continuing ministry of the Seventh-day Adventist Church, which has a 150-year legacy of innovative health care services.
Throughout the United States, our system has more than 40 outstanding hospital-anchored markets in nine states, and our team delivers care to about 25,000 people a day.
Each of our employees is a valued member of our team. They play an important role in ensuring every person we serve is treated with uncommon compassion, feels connected throughout their experience, receives exceptional care, trusts us as reliable, and ultimately, feels whole because of their engagement with us. Everyone deserves this kind of experience and this is our promise – it’s how we live out our mission.
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IndustryHealthcare
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No. of Employees82,000+
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Website
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Jobs Posted16371
