Technical Quality Manager in Knoxville, TN at TravelCenters of America
Posted on: 6 Mar 2021
Knoxville, TN
Job Description
Job Description
The TQM provides the vital support to the General Manager in the leadership for the technical quality of the work in the bays for the Truck Service Profit Center. This includes assigning and auditing work, managing workflow, staging work, procedural reviews, manage wait times, and facilitating work order process quality, customer interface, training, development, and warranty costs control to maximize the Truck Service Departments profitability by building and maintaining a strong loyal customer base within company policies. The Technical Quality Manager is responsible for the quality of the work performed by technicians.
TravelCenters of America
Westlake, OH
TravelCenters of America is the largest publicly-traded operator/franchisor of full-service travel centers in the United States. Our ability to offer competitively priced fuel coupled with an array of important non-fuel services to customers, we believe, provides an efficient and enhanced travel experience. The Company's business includes travel centers operated under the "TA" and "Petro Stopping Centers" and "TA Express" brand names throughout the United States.
TA and Petro Stopping Centers have the largest sites on average, with full-service offerings that include diesel and gasoline fuel, truck maintenance and repair, full-service and fast food restaurants, large convenience stores, car and truck parking and other services dedicated to serving professional truck drivers and highway motorists. TravelCenters of America also operates standalone restaurants under the “Quaker Steak and Lube” brand name.
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IndustryPublic Services
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No. of Employees20,259+
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Website
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Jobs Posted10180
