MassMutual

Chief of Staff, MassMutual U.S.

Posted on: 5 Mar 2021

Boston, MA

Job Description

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? At MassMutual, we help millions of people find financial freedom, offer financial protection and plan for the future. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.

Description



POSITION SUMMARY:

The MassMutual U.S. (MMUS) business continues to evolve and is in need of a motivated and adaptable individual to support this growth as a Chief of Staff. As a strategist, consultant, and implementer, the successful candidate will ensure streamlined activities within the organization based on the priorities of the Head of MassMutual US.

OVERALL RESPONSIBILITY:

* Drive ongoing effectiveness of the MMUS senior leadership team. Find common ground across team to build cohesion and enhance a foundation of trust.
* Provide strategic thought partnership, sound perspective, coaching and guidance to the Head of MMUS and senior MMUS leadership team.
* Assess inquiries directed to the Head of MMUS, determine the proper course of action and delegate to the appropriate individual to manage. Bring pertinent issues to Head of MMUS in organized, succinct manner with proposed recommended course of action.
* Establish process and create efficiencies across the MMUS senior leadership team to drive execution of new ideas to execution.
* Own and drive the process to deliver MMUS perspective to Finance, IT and Risk Management for annual and ongoing budgeting and initiative reporting.
* Partner with MMUS distribution channels heads of strategy and planning and MMUS Strategic Planning and Delivery Workstream Leaders on a variety of initiatives to drive completion within timelines and budgets; Partner closely across the organization to ensure collaboration and connections are made across projects, priorities and functions
* Responsible for building and strengthening strategic relationships with key accounts and partners across all distribution channels
* Oversee and manage high priority special strategic projects.
* Structure and facilitate meaningful annual strategic planning meetings, monthly functional business review sessions, and weekly team huddles.
* Partner with the communications organization to structure effective communication of MMUS strategy and other key messages to internal and external audiences
* Own the process to prepare appropriate materials for Board Meetings, Rating Agency Presentations and other external constituents.
* Engage and inspire others to build a culture of innovation, inclusion and diverse thought leadership

CANDIDATE QUALIFICATIONS:

* Track record of effectively leading through a matrix structure
* Demonstrated decisive decision making
* Expert at juggling multiple priorities through strong project-management skills, leadership and collaboration
* Ability to prioritize complex and competing demands while flexing and adapting to evolving environment
* Innovative, strategic, conceptual thinker
* Exceptional communication skills, both verbal and written
* Ability to influence and negotiate with key stakeholders at all levels within the organization
* Action orientated with an innovative approach to operational management
* Solid analytical and critical thinking skills
* Track record of building partnerships and alliances across the enterprise

REQUIREMENTS:

* Bachelors Degree required in business, strategy, finance or related field; Masters Degree preferred
* 8+ years experience working in a complex business environment, with people leadership experience preferred
* Must be eligible to work in the U.S. without sponsorship

LI-DNP

Why Join Us.

Weve been around since 1851. During our history, weve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

Recognized as a 2019 Worlds Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. Its more than our company structure its our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

MassMutual

Springfield, MA

MassMutual was founded on May 15, 1851. And from the beginning, we’ve had a single purpose: to help people secure their future and protect the ones they love. More than 160 years later, that commitment remains our guiding principle. It’s behind everything we do and every decision we make. It’s how we continue to deliver products and services to help our policyowners and customers achieve their financial goals, and protect those who matter most.

MassMutual is a mutual company. That means we don’t have shareholders. Instead, our members and participating policy owners are often described as sharing in our ownership. This generally means that, if you’re insured under one of MassMutual’s individual, participating whole life insurance policies, for example, you are a member entitled to vote for our Board of Directors. And if you own that participating policy, you may be eligible to share in any dividends we may declare.

As a mutual company, we operate for the benefit of our members and participating policyowners. We manage the company with a focus on their long-term interests and are not subject to the expectations of Wall Street analysts or stockholders. Throughout our history, this focus on the long-term has helped us provide financial and retirement security to millions of people. And while they're not guaranteed, we've consistently paid dividends to eligible participating policyowners since the 1860s. Our success is reflected in our financial strength ratings1, which are among the highest of any company in any industry.