LifePoint Health, Inc.

Patient Service Rep - Physician Practice Float Pool - Full time Days - various offices in Hickory, NC at Frye Regional Medical Center

Posted on: 5 Mar 2021

Hickory, NC

Job Description

Job Description

Frye Regional Medical Center

JOB SUMMARY

A medical office position responsible for front office processes in the physician practice

Reports to: Practice Manager

ESSENTIAL FUNCTIONS

1. Greeting patients entering the physician practice.

2. Answering office phones, making appointments, confirming appointments and rescheduling when

necessary.

3. Checks in patients and collects accurate patient demographics, enters data into electronic system and

verifies insurance.

4. Assists in checking out patients and assists them with referral processing and scheduling process

5. Collects co-pays and posts charges.

6. Charge entry and patient balance processing.

7. Distributes information to patients regarding office policies, procedures, information about the practice, etc.

8. Explain and enroll patients in the patient portal.

9. Additional responsibilities as needed.

Job Requirements

JOB REQUIREMENTS

Minimum education

High school diploma or equivalent required

Graduate from a medical office assistant program preferred

Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to

work in a stressful environment and take appropriate action.

LifePoint Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans status or any other basis protected by applicable federal, state or local law.

LifePoint Health, Inc.

Brentwood, TN

Across our network and at our Health Support Center, we are united by a shared mission and vision, core values and guiding principles that drive everything we do and inform our approach to patient care, quality and how we do busine. We know that to achieve our vision of creating places where people choose to come for healthcare, physicians want to practice and employees want to work, we must organize around the right strategies. At LifePoint, our strategies are simple and enduring. 

Our Operating Groups

LifePoint's facilities and practices are divided into four operating divisions: Eastern, Central, Mountain and Western. Each of these divisions has a leadership team that mirrors a hospital's leadership team, including a president and dedicated physician and provider leadership resources. 

Our Health Support Center

Our Health Support Center (HSC), in Brentwood, Tennessee, has subject matter expertise in every area of healthcare operations and provider services. The HSC is organized to bring resources to bear across the continuum of care, from before a patient accesses healthcare services to after they are sent home, while keeping quality and compliance at the center. 

On a daily basis, our group leaders and subject matter experts are working with our local markets to help develop and implement the right strategies that ensure healthcare thrives in their communities. 

Our Physicians

Physicians are a critical access point to care in our communities. We work to build and maintain collaborative relationships with both our employed physicians and a broad network of affiliated providers, and we provide a full spectrum of practice management and physician support to help secure the delivery of quality care today and for the future.