Big Data Application Support - SRE
Posted on: 5 Mar 2021
Columbus, OH
Job Description
The Application SRE, within a Production Management team, is responsible for technical support of production applications and infrastructure.
Application SRE handles all support requests, incidents, issues, tickets and business continuity activities, to ensure flawless and quality delivery of services to end users. This is a critical role requiring a highly dedicated individual who can take ownership and provide procedural and technical support to various teams and work in partnership with internal/external stakeholders.
In addition to driving resolution of day-to-day issues, major incidents, and outages to resolution, the Application SRE will work hand-in-hand with application development, infrastructure and implementation teams. The ideal candidate should be detail oriented, have strong verbal and written communication skills, able to multi task and can work independently and is a team performer. You should also have a proactive approach to identify problems before they happen and implement solutions that detect and prevent outage.
The SRE will be pivotal as we transform to Agile/DevOps model. Some of the areas of work will include automation, monitoring (alerting/logging), deployment and continuous integration working closely with our Application Developement / Infrastructure partners.
Responsibilities:
Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and Infrastructure teams, to prioritize and resolve and/or mitigate outages
Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives
Ensures information controls, back-up and recovery strategies are in place across all environments
Design automated software and product upgrades, change management, and release management solutions, design self-healing and resiliency patterns
Implement continuous process improvement, including but not limited to policy, procedures, and production monitoring
Technical Qualification:
5+ years of hands-on experience in Production Support/Engineering
3-5 years experience managing UNIX/Linux environment; experience in UNIX shell, Python or similar scripting languages
Experience with database platforms (Oracle, Cassandra, SQL Server, Teradata) is a plus
Knowledge of Hadoop platforms (Hortonworks, Cloudera) and technologies (YARN, Hive, MR, Tez, Spark, etc.) desired
Working knowledge of Kerberos is a plus
Understanding of Networking (tracing, packet capture, etc.)
Experience Apache/Tomcat/WebSphere and WebLogic
Experience with Cloud technologies like AWS or GAIA
Strong analytical & trouble shooting skills required
Experience in Disaster Recovery planning and test execution
JPMorgan Chase & Co.
New York, New York
JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.
The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.
This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.
The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.
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IndustryBanking/Financial Services
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No. of Employees255,998
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Website
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Jobs Posted9051
