Job Description

JPMorgan Chase's Receivable Operations division supports lockbox services delivered to wholesale (corporate), public sector state government, and Federal government clients. The firms Receivables Operations division enables customers to accept traditional paper-based payments from clients by capturing information with efficient technology services and transferring it to an output file for accounts receivable updating. The main objective is to expedite collections of payments due by getting the check that's in the mail deposited into the biller's account as quickly as possible. A second objective is to expedite the posting of payment information, allowing the customer to update their account records. This can substantially reduce costs and expedite the crediting of deposits to individuals accounts, which provides high customer satisfaction and a rewarding service. Our strategic focus is to deliver an extraordinary level of service and quality to our customer while leveraging the firm's operations and technology infrastructure.

As an Equipment Operator, the individual will be responsible for processing daily document transactions which can include some moderately complex tasks. Each function may have multiple tasks per transaction. These transactions require judgment and experience with limited direct supervision. While receiving clear instruction, the individual must maintain the highest level of production and accuracy on a daily basis. The individual must also focus on process effectiveness with an emphasis on high quality service and productivity.

The Equipment Operator will be responsible for scanning checks and remittance materials using automated equipment to image, encode and/or endorse items. Specific responsibilities will include:

* Operating Imaging/Extraction Equipment (I-Tran, IBML, OPEX 7200, OPEX 150)
* Ensuring all items that were imaged have been accounted for through additional processes including stapling, Quick Stat, check cataloging, and boxing
* Lifting, stacking and moving tubs, trays, and racks
* Transporting tubs and racks within the automated processing area and to other functional areas
* Performing routine maintenance/cleaning functions on equipment
* Interacting with other operational staff and management effectively
* Maintaining individual and site productivity and quality standards
* Contributing to the team's goals along with individual responsibilities
* Working in all areas/departments of production as needed
* Making judgment calls regarding routine duties but refer non-routine situations to a supervisor and/or manager

Requirements:

* Remittance Processing experience with proven ability to operate high speed automated equipment preferred
* Analysis and comprehension of clients standard operating procedures and instructions
* Intermediate computer skills and knowledge of Microsoft applications
* Good oral and written communication skills
* Alpha/Numeric data entry and typing skills with excellent accuracy
* Production environment focus around meeting deadlines and quotas
* Attention to detail with accuracy and good eye-hand coordination
* Keen sense of quality control and practices
* Must be a team player and maintain a positive attitude at all times
* Effectively interact with all diverse groups within the organization
* Physical requirements: Sitting up to 10% of the time, Standing up to 90% of the time, Lifting up to 30% of the time and up to 50 pounds; Walking up to 90% of the time

Work schedule: Thursday - Monday / 7am - 3:30pm

Pays 10% shift differential

This position may require you to work non-traditional hours and/or additional hours as business needs arise.