Job Description

About GM

Theres never been a more exciting time to work for General Motors.

To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision wont happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.

Why Work for Us

Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.

Job Description

The role of Technical operations engineer, will provide data, analyze information in support of next generation system releases and improvement to overall driver and passenger experiences. Primary role will include analyzing defects that are related with engineering and customer vehicles in root causing the issue, establishing metrics and monitors ensuring optimal performance. This role is technical and requires deep understanding of modern system/application interaction in a high energy and fast changing environment.

The person in this role will work cross-functionally and globally collaborating with business/product owners, IT development and operations, engineering, and call center teams to ensure the flawless delivery of connected services. The ideal candidate will also have a strong understanding of databases and possess analytical as well as proven problem-solving abilities.





JOB DUTIES:

* Leads and generates technical solutions including specifying of requirements, functional decomposition, analysis, development and testing for current, new and major programs

* Lead development of software system team design content and software anomaly corrections.

* Performs complex design analysis

* Specifies and balances system requirements

* Provide, communicate, and support common best practices among software community

* Performs as Subject Matter Expert (SME) for at least one platform or application component

Additional Job Description

Required Skills and Experience:

* Bachelors degree in computer science, engineering, information systems or other related field, or equivalent experience.

* Advanced proficiency in interacting with relational databases in Oracle as well as writing and analyzing SQL

* Experience in Big Data ecosystem, preferable Hadoop

* Strong analytical and problem solving skills

* Demonstrated ability to organize and correlate big data sets from various data sources for an in-depth domain analysis.



Preferred:

* Knowledge of OnStar Systems and Databases

* Experience integrating various data sources with business intelligence solutions, preferably Power BI

* High level of interpersonal skills to work effectively with others

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.