Job Description

Reporting to the Global Head of IA Professional Practices, the IA Global Head of Learning & Development (L&D) is responsible for the strategic planning and direction of the IA Global L&D Program to meet the needs of the global IA team and its stakeholders based on latest insights, information and innovation from both internal and external sources. This role is responsible for the assessment of learning needs, followed by sourcing, curating and developing learning solutions for the global IA staff members, including IA Methodology and Technical Skills, as well as Professional, Leadership and Management skills.

This role requires: In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

* Responsible for managing Learning and Development for Citi employees across Internal Audit (IA). The occupant of this role:
* Works closely with IA and non-IA partners to develop and implement a learning and development strategy in alignment with the global learning agenda.
* Establishes strategies and solutions that are directly linked to organizational and business goals by building and maintaining strong partnerships with key business leaders, SMEs, and vendors to drive performance improvement and behavior change.
* Understands relevant business and HR priorities/needs and identifies key opportunities for capability building, performance improvement, cultural development, to maximize overall impact across their region/product/function
* Provides management and consulting to Human Resource and business partners and proactively identifies and prioritizes the L&D opportunities to support successful business outcomes.
* Develops learning and development strategy for IA and regularly validates the strategy with their region/product/function leaders
* Leads the analysis of current versus future state gaps, identifies root causes, determines the appropriate solution and how success should be measured
* Markets, evaluates and communicates the impact of initiatives with IA / HR / Business partners
* Regularly monitors and communicates progress with IA / HR / Business partners and navigates any variation in expectations with them
* Collaborates with colleagues across HR to provide integrated experience for region/product/function partners
* Develops the strategy for consistently measuring the effectiveness of training
* Stays abreast to latest external market trends and anticipates their impact on future capability requirements for their region/product/function
* Forms part of the management team for IA Professional Practices.
* Leads and manages a team of L&D professionals.
* Is responsible for end to end learning budget for IA
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
* Responsible for end-to-end onboarding program for new joiners to IA
* Responsible for training IA stakeholders in key audit activities and processes

Qualifications:

* 15+ years of experience, including 5+ years' managerial experience
* Must possess leadership, organizational design and talent development skills and to ensure appropriate staffing and organizational structures are in place for their organization
* Consistently demonstrates clear and concise written and verbal communication skills
* Proficient in Microsoft Office with an emphasis on MS Excel
* Self-motivated and detail oriented

Education:

* Bachelors/University degree, Masters degree preferred and managerial experience

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Job Family Group:

Human Resources

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Job Family:

Talent, Development, Learning & Diversity

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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