Job Description

Health Risk Assessment (HRA) Technician

U.S. Medical Management (USMM) is an affiliate of a leading Fortune 100 company. A national organization built on a continuum of care with premier healthcare providers, clinicians and patient focused individuals working together. Our Mission Through Compassionate Patient-Centered Care in the Home; We will Provide Exceptional Outcomes across our Continuum of Services Visiting Physicians Association, Pinnacle Senior Care, Grace Hospice, Comfort Hospice, Home DME & our In Home Health Assessments (IHA).

Our Values of Integrity, Respect, Teamwork & Excellence are leading us to a better tomorrow for patient care. Our Purposes Centered on We are Unified in our Work through our Continuum of Services We can Find Comfort that We are Making a Difference for our Patients & We make a Broader Positive Impact on Society, allows USMM to be poised for a phenomenal future.

We are seeking candidates who desire the experience of delivering quality & compassionate healthcare within proven care models with patients at the forefront of everything we do.

Benefits We Have to Offer:

* Health, Dental, Vision, Disability & Life Insurance
* 401K Retirement Plan
* Paid Holidays
* PTO
* Flexible Spending Account
* Tuition Reimbursement

Position Description

The HRA Technician will be responsible for sending, tracking all HRA reminder letters, receiving/routing follow-up phone calls, assisting with scheduling HRA visits with all clinicians as indicated, and collecting Health Risk Assessment data where allowed by Health Plan.

Essential Duties and Responsibilities

* Performs health risk assessments in accordance with plan policies
* Maintains the HRA reminder tracking log and assessment visit schedule
* Performs outreach calls and warm transfers to HRA assessment nurse
* Performs filing, copying, faxing, and other administrative duties
* Enters all HRA completed on paper into Tru-Care or other software as required
* Develops, maintains, and sends reports in accordance with plan policy
* Maintains open lines of communication with all members of the healthcare team
* Communicates with staff and patients
* Follows agency policies and procedures
* Primarily works in an office environment and answer phones according to agency policy
* Flexibility to work swing shift hours including weekends and evenings as needed to support contracted health plans.
* Performs all other duties as assigned by management, HRA Nurse and/or Administrator
* Completes additional tasks outside of the above responsibilities as assigned.

REQUIRED Knowledge, Skills and Experience

* A High School diploma or equivalent
* Computer proficiency and ability to type 40 wpm accurately
* Must have good knowledge of excel and ability to work in various medical software systems
* Excellent communication and organizational skills

Preferred Knowledge, Skills and Experience

* Associates Degree
* Knowledge of medical terminology and preferred experience in a health related field.