Sr. System Administrator
Posted on: 2 Mar 2021
Charlotte, NC
Job Description
JOB SUMMARY
Deploys the release of new technologies as well as designs, installs, configures, maintains and performs system integration testing of PC/server operating systems, related utilities and hardware. Assists with assigning staff to various projects, directs their activities, and evaluates their work. Administers applications supporting all Charter divisions.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience
* Maintains and administers computing environments, including computer hardware, systems software, applications software, and all configurations
* Recommends changes to improve systems and network configurations, and determines hardware or software requirements related to such changes
* Responsible for troubleshooting server problems as reported by users
* Uses established change management processes, requiring operational procedures be performed with minimal customer impact
* Researches, evaluates and recommends software and hardware products
* Supports Web access and electronic messaging services and maintains a secure systems environment
* Provides new hardware specifications to users based on application and business needs and anticipated growth; installs new servers and maintains the server infrastructure
* Defines procedures for monitoring and evaluates, diagnoses and establishes work plans to resolve system issues
* Performs troubleshooting for complex hardware, software and network problems
* Works on multiple projects as a project team member, occasionally as a project leader
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Must be proficient in MS Office
Excellent communication skills and the ability to work well with all levels of business users in a professional manner
Ability to lift 40 lbs
Ability to sit and stand for extended periods of time
Ability to perform after hours tasks
Increased knowledge and ability to make decisions around service ticket requests utilizing software such as Remedy
Expert level knowledge around system administration tasks and ability to provide recommendations around approach to leverage resources
Ability to lead other staff doing similar work in the department
Ability to offer training and instruction and helps to set the work pace within the department
Education
BA/BS in Information Technology, Computer Science, or related field or equivalent work experience
Related Work Experience
8 to 10 years of related IT work experience
WORKING CONDITIONS
Office environment
For more information on Spectrums benefits, please click here.
Spectrum
New York, New York
Time Warner Cable (TWC) was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Its corporate headquarters were located in the Time Warner Center in Midtown Manhattan, New York City, with other corporate offices in Stamford, Connecticut; Charlotte, North Carolina; and Herndon, Virginia. From 1971 to 1981, Time Warner Cable, as Warner Cable, owned Dimension Pictures.
It was controlled by Warner Communications, then by Time Warner. That company spun off the cable operations in March 2009 as part of a larger restructuring. From 2009 to 2016, Time Warner Cable was an entirely independent company, continuing to use the Time Warner name under license from its former parent (including the "Road Runner" name for its Internet service, now Spectrum Internet).
In 2014, the company was the subject of a proposed purchase by Comcast Corporation, valued at $45.2 billion; however, following opposition to the deal by various groups, along with plans by the U.S. government to try to block the merger, Comcast called off the deal in April 2015. On May 26, 2015, Charter Communications announced that it would acquire Time Warner Cable for $78.7 billion, along with Bright House Networks in a separate $10.1 billion deal, pending regulatory approval.
The purchase was completed on May 18, 2016; Charter had continued to do business as Time Warner Cable in its former markets, but has now re-branded these operations under the Spectrum brand in most markets (even Charter launched this brand in 2014), though it will continue to use the roadrunner.com email addresses and adelphia.net email addresses to new customers.
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IndustryMedia/Entertainment
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No. of Employees94,000
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Website
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Jobs Posted3319
