Job Description
Summary: Responsible for general reception and answering telephones as well as greeting customers and visitors. Provides assistance to the on-site Team Leader with necessary administrative activities, including vendor relationships, record retention, office organization, and general office operations.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Answers incoming telephone calls, determines purpose of callers, provide customer assistance if necessary and forwards calls to appropriate personnel or department. Receives and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
Maintain office appearance, including cleanliness of closing rooms after each transaction.
Maintain, order and receive all office supplies, including organization and neatness of supply area and inventory.
Coordinate maintenance and repairs of all office equipment.
Code and review all office related bills for accuracy, contact vendors with discrepancies. Prepare daily deposit and ensure delivery to the bank. Other duties may include typing correspondence, performing light data entry and facilitating incoming/outgoing mail.
Assist on-site Team Leader in scheduling, coordinating, and follow-through on all new hire orientation and training plans. Establish tickler-system for PerformanceOne tasks such as playbooks, 90-day reviews, and annual appraisals. Assist on-site Team Leader in timely completion of applicable PerformanceOne activities.
Troubleshoot and assist with office day-to-day issues.
Qualifications/Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Three to five years experience in an office environment.
* Pleasant phone voice.
* Excellent computer proficiency, including Word, Excel, Outlook, and Internet
* Ability to work independently as well as in a team environment.
* Strong written, oral communication and proofreading skills.
* Ability to manage multiple tasks simultaneously.
* Strong organizational skills.
* Proficient at word processing, E-Mail and data entry.
* Self-motivated, detail oriented and able to complete projects independently.
LI-AC1
Madison, New Jersey
Realogy is a global provider of real estate services with a singular mission: We serve agents. This strategy is aimed at growing the base of high-performing independent sales agents at our company-owned and franchisee brokerages, providing services to make them more productive and their businesses more profitable.
While you won’t see our name on For Sale signs, you will see those of our industry-leading brands: Better Homes and Gardens Real Estate, Century 21, Citi Habitats, Climb Real Estate, Coldwell Banker Real Estate, Corcoran, ERA Franchise Systems and Sotheby’s International Realty to name just a few. Our four business units work together to provide a full-service solution to meet the needs of agents and their homebuying clients, from the initial listing until the keys are turned over.
Realogy was recently designated a Great Place to Work® for the second consecutive year, recognizing the company’s commitment to providing meaningful work and an environment where employees can grow and succeed. Realogy has 16,600 offices and approximately 302,000 affiliated brokers and agents worldwide. We’re the leader in residential real estate sales, with $6.1 billion in revenue in 2018, nearly 1.4 million real estate transactions and approximately 16 percent of market share of the U.S. residential real estate market. We’re there to serve agents who help people find and buy houses, move, and finance their dream.
Powered by its network of over 92,000 affiliated sales professionals in 3,000 offices across 44 countries and territories, the Coldwell Banker® organization is a leading provider of full-service residential and commercial real estate brokerage services. The brand’s mission is to empower its people to leave their mark on the world of real estate. The Coldwell Banker brand prides itself on its history of expertise and honesty since its beginnings in 1906. The brand embraces four core values: home, awesomeness, ingenuity and excellence. Coldwell Banker Real Estate is committed to providing its network of sales professionals with the tools and insights needed to excel in today’s marketplace and is known for its bold leadership and dedication to driving the industry forward with big data and smart home expertise. Coldwell Banker Real Estate was the first real estate brand to harness the power of big data; the CBx Technology Suite uses predictive analytics and machine learning to analyze markets, target buyers and sellers and provide agents with a simple platform to create unique and effective marketing plans for each listing. The brand was named among the 2018 and 2019 Women’s Choice Award® Most Recommended brands for customer experience and overall quality. Blue is bold and the integrity and values of Coldwell Banker Real Estate give the Gen Blue® network an unbeatable edge. Coldwell Banker®, the Coldwell Banker logo, Gen Blue® and the Gen Blue Experience® are registered services marks owned by Coldwell Banker Real Estate LLC. Coldwell Banker Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated.