Job Description

The Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design and implementation of Microsoft's end-to-end customer experience strategy. This newly established organization reflects Microsoft's ambition to be known as a customer experience company, ensuring our Microsoft mission to empower every person and every organization on the planet to achieve more is enabled by delighting customers and consistently exceeding their expectations in every interaction through a connected customer experience.

Microsoft WW Support & Customer Success Programs (WW S&CSP) organization is responsible for driving the offerings, programs and enablement for Microsoft customers' most important cloud engagements throughout the lifecycle. A part of the broader Customer Experience & Success organization, WW S&CSP delivers customer value through support and consumption, while meeting our contractual obligations and delivering an outstanding customer experience with speed, efficiency, and innovation. Together as One Microsoft, we help our customers shift to the cloud and evolve their business.

The Executive Office of WW S&CSP is looking for a Business Administrator who thrives in a fast-pace environment, can work through ambiguity, and has a proven track record working cross functionally. If you are looking for a highly visible role where you can showcase your organizational capabilities and stellar administrative skills, apply today!

* Managing and prioritizing complex calendars for business leaders
* Coordinate meetings and events logistics including catering
* Arranging Domestic and International travel
* Tracking CPH operational budget
* Planning morale events and team offsites
* Maintaining the group's aliases
* Exceptional customer service and team support
* Partner closely with other admins across organization
* Procurement/Purchase Order Management
* Headcount Management & Operations
* Space management- including office moves
* Vendor Accounts Set Up
* Asset Tracking - Update and maintain hardware list
* Assist in Org wide events
* Attend the annual Microsoft Admin conference and other trainings as needed
* 1+ years demonstrated administrative experience in a fast-paced environment
* Strong verbal and written communication skills
* Knowledge of corporate organization and culture and ability to navigate it successfully
* Strong attention to detail-oriented with strong problem-solving and troubleshooting skills
* Strong cross-team collaboration & organizational skills
* Ability to be flexible and work quickly and efficiently
* Ability to react with appropriate urgency to situations and requests
* Must be able to maintain confidentiality and use discretion and judgment at all times
* Exercise sound judgment, tact, diplomacy, integrity and professionalism in all communications
* Proficiency with MS products including Outlook, Visio, Word, Excel and/or PowerPoint. Knowledge of Microsoft internal tools such as Headtrax, MSS & MyOrder is a plus, but not required
* Ability to lift up to 20 pounds
* Location: Must be in a North American time zone

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.