JPMorgan Chase & Co.

Wealth Management, Mutual Funds Operations Analyst

Posted on: 1 Mar 2021

Newark, DE

Job Description

As a Trading Services Analyst, you'll serve as a vital resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your role includes the investigation of inquiries, monitoring trade execution flows, trade reconciliations, and the fundamental understanding of our trading platforms and systems. Candidates must be able to provide and communicate solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment.

Responsibilities:

* Provide end-to-end trade flow support across all product channels globally
* Monitor ongoing support needs to address changes and gaps
* Drive continuous improvement efforts, while reducing risk across all touch-points in the trade path
* Ensure the accurate and timely escalation and resolution of all inquiries
* Address ad hoc queries from operations, technology, and the front office
* Facilitate training for new application users
* Work with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products

Qualifications:

* 1-3 years of financial industry experience
* In-depth knowledge of Excel, PowerPoint, and Internet technologies
* Highly disciplined, a self-starter, and the ability to execute on assignments independently
* A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism
* Attention to detail with superior written, verbal, and problem-solving skills
* Excellent organizational and time management skills
* Ability to communicate with all levels within the Line of Business
* Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required

JPMorgan Chase & Co.

New York, New York

JPMorgan Chase & Co. operates as a financial services company worldwide. It operates in four segments: Consumer & Community Banking (CCB), Corporate & Investment Bank (CIB), Commercial Banking (CB), and Asset & Wealth Management (AWM). The CCB segment offers deposit and investment products and services to consumers; lending, deposit, and cash management and payment solutions to small businesses; mortgage origination and servicing activities; residential mortgages and home equity loans; and credit card, payment processing, auto loan, and leasing services.

The CIB segment provides investment banking products and services, including corporate strategy and structure advisory, and equity and debt markets capital-raising services, as well as loan origination and syndication; cash management and liquidity solutions; and cash securities and derivative instruments, risk management solutions, prime brokerage, and research.

This segment also offers securities services, including custody, fund accounting and administration, and securities lending products for asset managers, insurance companies, and public and private investment funds. The CB segment provides financial solutions, including lending, treasury, investment banking, and asset management to corporations, municipalities, financial institutions, and nonprofit entities, as well as financing to real estate investors and owners.

The AWM segment offers investment and wealth management services across equities, fixed income, alternatives, and money market fund asset classes; multi-asset investment management services; retirement products and services; and brokerage and banking services comprising trusts, estates, loans, mortgages, and deposits. The company also provides ATM, digital covering online and mobile, and telephone banking services. JPMorgan Chase & Co. has a collaboration agreement with Chicagoland Chamber of Commerce. The company was founded in 1799 and is headquartered in New York, New York.

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