Job Description

When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. Were a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward and you can too. Dream it. Build it. Do it here.



What youll be doing...

The VTF and CTF roles are critical for ensuring the timely and successful delivery of Digital Operations (DO) Content Releases into Production. This enables DO to implement promotions, device/accessory launches, projects, and other initiatives via VZ's digital platforms, such as the VZ.com website, My Verizon, and the VZ mobile application.

* Leading the activities to gather complete and concise Business requirements for Tactical content requests that are delivered in DO Content Releases and/or GTS releases.
* Working with IHA/Design teams to ensure that any required assets are developed and available, prior to engaging the development team(s).
* Reviewing the Business requirements and assets for Tactical content requests that are delivered in DO Content Releases and/or GTS releases with the development teams and UAT team.
* Ensuring the development/UAT teams: (1) understand the Business requirements and assets and (2) have all the information they need to determine a Level Of Effort (LOE) estimate for the work.
* Coordinating recurring Content Delivery Team (aka Core Team) meetings with the development teams and UAT team.
* Working with the Merchandising Team on new My Offers requests.
* Attending weekly meetings with CRM/RTD/Merchandising to discuss all active and upcoming offers.
* Coordinating group troubleshooting efforts in lower environment and Production
* Participating in/ Supporting DO Operational Excellence (OE) efforts and/or Verizon Consumer Group (VCG) Ways of Working.



What were looking for...

Youll need to have:

* Bachelors degree or four or more years of work experience.
* Four or more years of relevant work experience.

Even better if you have:

* Analysis/requirements gathering experience.
* Knowledge of Project Management processes.
* Knowledge of SDLC and Agile practices.
* Strong written and verbal communications skills.
* Organizational and time management skills.
* Ability to multi-task.
* Strong attention to detail.
* Ability to work under pressure and interact with release partners on all aspects of the delivery life cycle concurrently.
* Demonstrated ability to coordinate cross-functional work teams toward task completion.
* Effective leadership and analytical skills.
* Experience with ecommerce.
* Knowledge of Release Management fundamentals.
* Knowledge of VZ ecommerce portals and associated sales/support teams.
* Experience with JIRA.
* Prior wireless experience.



Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.Check out our diversity and inclusion page to learn more.