Graybar Electric

Customer Service Representative

Posted on: 1 Mar 2021

West Allis, WI

Job Description

Make a difference.

If you want to be an integral part of a winning sales team in City, State, this Customer Service Representative role at Graybar may be the right fit for you. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

In this role you will:

* Ensure every customer experience is top notch in quality

* Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues

* Take an active role in selling Graybar goods and services on inbound calls

* Provide support on product selection and application

* Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

What you bring to the table:

* Strong communication skills

* A passion for customer service

* Ability to handle a variety of customer situations with enthusiasm and tact

* Some retail or counter sales experience preferred

* Two-year or four-year degree preferred

Why should you join Graybar?

Graybaris a leading North American distributor of electrical, communications and datanetworking products and a provider of supply chain management and logisticssolutions. Come see why Graybar is continually ranked as a top employeracross the country.

As anemployee-owned company, our employees are the key to our success. Weprovide comprehensive benefits and opportunities for learning anddevelopment. Whether you are just starting your career or have years ofexperience, you will be proud to work for a thriving company with a solidfoundation. Learn more at Graybar.com/careers

This is your chance to grow yourcareer with Graybar. Apply now and findout whats next for you.

EOE Minorities/Females/Protected Veterans/Disabled

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Graybar Electric

Clayton, MO

Graybar, a Fortune 500 company, specializes in supply chain management services, and is a leading North American distributor of high quality components, equipment, and materials. We serve the construction market, the commercial, institutional, and government (CIG) market, and the industrial and utility markets. Graybar products and services support new construction, infrastructure updates, building renovation, facility maintenance, repair and operations, and original equipment manufacturing.

Founded in 1869 by inventor Elisha Gray and entrepreneur Enos Barton, Graybar has been one of the largest employee-owned companies in North America since 1929. Through a network of 289 locations across the United States, Canada and Puerto Rico, our 8,700 employees serve approximately 145,000 customers. Our corporate headquarters are located in St. Louis, Missouri.