Job Description

Company Summary

Docutech, A First American Company, offers a wide range of document technology solutions for mortgage, home equity and consumer lending, including document generation, eDelivery, eSign and print fulfillment. Our efficient solutions enable lending professionals to produce accurate and compliant loan packages in all 50 states. A career at Docutech means joining First American (NYSE: FAF), a global leader in providing title insurance, settlement services and risk solutions for real estate transactions. First American has been helping customers achieve and protect their dream of homeownership since 1889. People are the key to our continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.firstam.com

Job Summary

The Technical Writer intern will work in a program designed to help college students gain experience and develop the technology, professional and interpersonal skills to use throughout their career. First American Interns work in a corporate environment within the Financial/Title Industrybalanced with intern-specific activities, executive-level presentations and networking opportunitieswhile under the close supervision and guidance of a manager and/or mentor.

Essential Functions

* Responsible for working closely with subject matter experts in preparing new SOPs (Standard Operating Procedure)
* Works with internal teams to obtain an in-depth understanding of procedures and documentation requirements
* Work closely with supervisor to ensure appropriate document standard criteria are met
* Ensure terminology and writing style is consistent across documents
* Performs other related duties and projects as business needs require at the direction of management

Knowledge and Skills/Technology Used

* Current student pursuing a bachelors degree in Marketing, Communications, Journalism, or related field
* Demonstrated proficient English communication skills, both written and verbal
* Must have strong written skills to delineate complex technical concepts and procedures in concise written form
* Ability to grasp concepts and make them easily understandable in text
* Expert active listening skills and communication skills with subject matter experts
* Outstanding interpersonal skills.
* Proficiency in Microsoft Office

First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.