Job Description

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrows transportation.

Our Lead Product Designers oversee a portfolio of product teams, identifying patterns and use cases across the portfolio to better serve their end users. They apply a design thinking mindset, user research skills, and business strategy to align teams around a human-centric roadmap. They collaborate closely with product owners, product managers, and fellow designers across their portfolio.

The Design lead will oversee CVDOS (Connected Vehicle Data Operating System) is a platform that allows internal teams (i.e. engineering, quality) to discover, activate, and receive data, Over-the-Air (OTA) updates is a technology that enables Ford to update vehicle software remotely. The OTA Analytics scope aims to measure the end to end performance of OTA software updates between Ford OTA cloud to vehicle and Data products to enable Connectivity and OTA.

Research chops, strong leadership skills, and diversity of experience are all a plus!

What youll be able to do:

* Facilitate and lead design thinking sessions/workshops with various technical and non-technical stakeholders.
* Provide mentoring to fellow designers and team members on design best practices.
* Evangelize UX across your portfolio of products, be a strong voice for Human Centered design.
* Balance user needs, business objectives and technical feasibility to solve problem effectively.
* Conduct generative user research such as contextual inquiry, ethnography, field research, user interviews, and usability testing.
* Transform user research into assets such as affinity walls, journey maps, empathy maps, story boards, personas, etc.
* Justify your research strategy and insights to stakeholders (un)familiar with the UX discipline
* Work collaboratively with product owners, product managers, and fellow designers
* Contribute to the design ecosystem at Ford by collaborating on our Design Playbook and Ford Design System (InvisionApp + DSM)
* Review quality of solution throughout the product development process.
* Measure and analyze product/idea growth and success through metrics setting and iterative review.

Key Characteristics

* Empathy: curious about how other people work, live, and think, you will enjoy meeting the users of our products and stakeholders.
* Thinking: having ability to see things holistically to suggest/design the best suitable solution and bring clarity out of an ambiguous environment.

The minimum requirements we seek:

* Bachelors degree
* 5+ years of experience in the UX, Interaction and Visual Design
* 2+ years of experience in user research, preferably with data products
* 2+ years of experience in facilitating design thinking and ideation workshops

Our preferred requirements:

* Bachelors or Masters degree in human-computer interaction, digital media design or equivalent
* Passion for growing your skills, tackling challenging problems, and sharing your learnings with others
* Ability to build credibility and trust with team members and senior leaders
* Flexibility to work on initiatives with unclear and changing requirements
* Product management experience
* Leadership experience
* Prior member of a lean/agile product team
* Experience with automotive or other highly technical industries

What youll receive in return:
As part of the Ford family, youll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation and much more. Youll also experience exciting opportunities for professional and personal growth and recognition.

If you have what it takes to help us redefine the future of mobility, wed love to have you join us.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

For information on Ford's salary and benefits, please visit: https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2021-benefits-and-comp-GSR-sal-plan-1.pdf