Job Description

Job Description

Albertsons Companies is one of the largest food and drug retailers with 2,300+ stores. The Albertsons Companies family of brands includes some of the most prominent brands in food retailing, with a growing base of loyal shoppers. Thanks to the professionalism, diversity, spirit, and friendliness of our people, we have locations across the U.S.

The Information Technology Department has an opening for a Senior Project Manager for Digital Customer Experience organization. This position is located in Pleasanton, California.

Position Purpose

Albertsons Companies' IT Digital Customer Experience team has a need for a Senior Project Manager to help manage variety of projects and initiatives that are consumer facing and/or business facing. This role will be an individual contributor responsible for managing projects that pertain to the Digital Marketing and eCommerce/Grocery Delivery business functions, that include focusing on projects to launch new features to the existing applications or build new consumer-facing or business-facing apps, and manage the customer support functions. The candidate will report into IT Director of Digital Customer Experience, and partner with its peer development team members, other cross-functional IT teams, business stakeholders and leadership team distributed across geographical locations including Pleasanton CA, Phoenix, AZ and Manila, Philippines.

Key Responsibilities include, but are not limited to:

* Initiates and facilitates project kick-off and inception activities
* Coaches and mentors other Project Manager to encourage consistent, core best practices across the teams
* Takes responsibility for managing dependencies between the project/product teams and third parties, release managers, or between the teams
* Exhibits desire to continuously learn new tools, techniques, and methodologies from teams and Agile community
* Understands Continuous integration and deployment and Exhibits ability to run projects in the Scrum and Kanban methodologies, with multiple outside dependencies and remote project team members
* Effectively communicates with cross functional teams
* May develop and deliver formal presentations and training programs to end users, project teams, management teams and executive management
* Interacts seamlessly with both business and project teams
* Facilitates discussions that lead to the resolution of project issues and development impediments
* Reports project progress to Program Management and executive level stakeholders
* Properly manages shared resources across multiple projects
* Ensures all proper training and user documentation has been implemented
* Has working knowledge and understanding of Agile Software Development Methodology and incremental delivery
* Exhibits a desire to continuously improve, and shows a track record of improvement
* Communicates openly and frequently with stakeholders and subject matter experts regarding the state of the project
* Actively contributes to the company's Agile and Lean Community through participation in the internal Agile Community of Practice and Project Manager Forums

Competencies:

* Servant Leader - Must be able to garner respect from his/her team and be willing to be hands-on
* Communicative - Must be able to communicate well with diverse teams and executive level stakeholders from the business in both verbal and written communications
* Facilitative - Must be able to coordinate and lead Project meetings, Scrum meeting, team discussion, Scrum of Scrums
* Attitude of transparency - Must desire to bring disclosure and transparency to the business and Program Management to grow business trust
* Impediment & Conflict resolution - Must be able to facilitate discussion and facilitate alternatives or different approaches
* Assertive - Must be able to ensure Agile/Scrum concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls
* Continual improvement - Must continually be growing ones craft learning new tools and techniques to manage oneself and a team
* Attitude of empowerment - Must be able to lead a self-organization team
* Quick learner - Must be able to quickly gain a high level understanding of Scrum Teams project Vision/Scope
* Team Player -- Must be able to work closely with Product Owner(s) in facilitating team and business discussions
* Understanding of backlog tracking, burndown metrics, velocity, and task definition

Qualifications:

* 4 year degree (Information Systems, Computer Science, Business Administration or relational functional field)
* 6+ years of work as a team member or as manager, leading large business applications
* ScrumMaster certification (CSM) preferred
* Hands-on Experience with Jira, Confluence
* Familiarity and understanding of Agile practices, SCRUM, Test Driven Development & Kanban
* Excellent communication skills, and presentation skills
* Excellent in managing stakeholder experience and setting expectations and driving dependent teams
* Ability to thrive in fast-paced environment
* High degree of initiative, purpose and enthusiasm
* Ability to mentor and guide project team members
* Strong organization skills with good interpersonal skills and a customer service oriented attitude.
* Strong experience building consumer facing solutions and building applications on the public cloud
* Strong analytical, problem-solving, and decision making skills
* Ability to communicate and drive highly complex technology solutions to broad audiences within and outside of IT
* Ability to work independently

About us

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.

Albertsons Culture Principles

* Compassion: We always treat each other with kindness and respect
* Team: We always support and recognize each other
* Inclusive: We always value everyone's perspective
* Learning: We always strive to grow and develop ourselves and others
* Competitive: We always act with integrity to win over the customer
* Ownership: We always take actions to drive our success

Physical Environment:

* Work may be performed in a temperature-controlled environment.
* Must sit, stand, or walk for extended periods of time.
* May spend long periods of time at desk or computer terminal.
* Will use keyboards, telephone, and other office equipment during the course of normal workday.
* Stooping, bending, twisting, and reaching may be required in completion of job duties.
* Work day is fast paced; some evening and weekend work may be required.

How to Apply: Interested candidates are encouraged to submit a resume by visiting https://www.albertsonscompanies.com/careers/en/home.html

Diversity is fundamental at Albertsons Companies. We foster an inclusive working environment where the different strengths and perspectives of each employee is both recognized and valued. We believe that building successful relationships with our customers and our communities is only possible through the diversity of our people. A diverse workforce leads to better teamwork and creative thinking, as well as mutual understanding and respect.

The Albertsons Companies policy is to provide employment, training, compensation, promotion, and other conditions of employment without regard to race, color, religion, sexual orientation, gender identity, national origin, sex, age, disability, veteran status, medical condition, marital status, or any other legally protected status.

We support a drug-free workplace -- some positions require applicants offered a position to pass a pre-employment drug test before they are hired.

AN EQUAL OPPORTUNITY EMPLOYER