Our people are a core strategic driver of Facebooks success. We have an outstanding team working together to build and scale Facebook, and were striving to provide a unique experience for every person working here. The Program Manager will play a key role in our efforts to build and scale an innovative Performance experience. This role will work to improve all phases of performance: setting expectations and goals, asking for and providing feedback, and recognizing impact fairly. This requires building a deep knowledge of our existing performance process, analyzing data to identify areas for improvement, designing enhancements, driving cross-functional input, owning communication and go-to-market efforts, and measuring progress over time. They will also be responsible for assisting in the execution of the current performance process. They will collaborate with a range of partners, including HR Business Partners, Diversity & Inclusion, Learning & Development, People Analytics, and People Engineering to design and support an innovative manager experience.
Program Manager, Performance Responsibilities
* Thoroughly understand the current-state Performance experience and partner with People Analytics to continuously measure effectiveness and experience
* Identify and recommend improvements to internal processes related to the Performance experience, designing for inclusion and with a user-centric approach
* Conduct ongoing research (interviews, focus groups, etc.) to understand and evolve the performance experience
* Keep all relevant teams and stakeholders up to date and aware of project/program launches and opportunities for collaboration
* Partner with Diversity & Inclusion to drive consistency in how we evaluate performance across Facebook
* Partner with People Engineering to develop products to support the Performance experience
* Partner with HRBPs and executives on the roll-out and change management of the current process and new changes
* Collaborate with Learning & Development to create training and education materials
* Prepare correspondence and presentations, as needed, for status reports, executive updates, meetings, annual planning, etc.
Minimum Qualifications
* 8+ years of HR or HR consulting experience
* 4+ years of experience in performance management, program design/management, project management and change management
* Innovation, design thinking, inclusive design, data analysis, problem-solving, communication, relationship building, consulting, and teamwork skills
* Experience operating in a matrix and constantly changing environment
* Experience prioritize competing needs with reason and solutions
* Experience suggesting improvements or new ideas to processes
* Experience working with or in support of diverse communities
* Knowledge about Facebooks mission to bring the world closer together and supporting the people working to make this mission a reality
Preferred Qualifications
* Technical experience
Locations
About the Facebook company
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities we're just getting started.
Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com.
Menlo Park, CA
Facebook, Inc. provides various products to connect and share through mobile devices, personal computers, and other surfaces worldwide. The company’s products include Facebook that enables people to connect, share, discover, and communicate with each other on mobile devices and personal computers; Instagram, a community for sharing photos, videos, and messages; Messenger, a messaging application for people to connect with friends, family, groups, and businesses across platforms and devices; and WhatsApp, a messaging application for use by people and businesses to communicate in a private way. It also provides Oculus, a hardware, software, and developer ecosystem, which allows people to come together and connect with each other through its Oculus virtual reality products. As of December 31, 2018, it had approximately 1.52 billion daily active users. The company was founded in 2004 and is headquartered in Menlo Park, California.