Job Description

DESCRIPTION

Amazon Logistics is building a last mile operation which includes our Delivery Service Partners (DSPs), Amazon Delivery Associates (DAs), and Flex Drivers! Amazon works directly with the DSPs, DAs, and Flex drivers to make deliveries to our customers.

Amazon Logistics is looking for a Senior Program Manager to own the deployment of critical programs supporting DSP driver capacity and onboarding. They will be part of the team supporting DSPs as they scale the Amazon Logistics network with 100+ new launches.

Responsibilities
Support yearly strategy for launch sites and peak hiring plans for stations and Delivery Service Providers in the region.
Execute strategy to deliver driver counts needed to meet year round capacity needs.
Provide an onboarding experience that matches DSP and station needs, reducing the dwell time of candidates and improving the conversion of candidates through the onboarding lifecycle.
Support senior field leaders with DSP Business Reviews and provide support for DSP driver growth needs
Develop business understanding of key stations, and geographic variation to support overall strategy
Move between strategy and execution on a daily basis
Iterate and innovate the acquisition and experience for Delivery Associates, improving the onboarding experience for new drivers and DSP owners.
Conduct weekly data analysis to support senior leaders in the region to identify forward looking capacity risks.
Identify gaps in driver capacity at a station level and work with stakeholders to address proactively.
Provide support for all launching DSPs and coordination of hiring needs for DSPs
Develop and launch new programs to support DSP ramps
Work with community and affinity partnerships in region to develop unique and innovative solutions for hard to hire markets
Establish contingency plans to address and prevent gaps in key markets.

BASIC QUALIFICATIONS

Bachelors Degree or equivalent work experience
4+ years of experience in supply chain, operations, transportation, general management or engineering fields
4+ years of experience cultivating working relationships
4+ years of experience driving collaboration across technical and business teams
4+ years of experience utilizing analytical skills to drive business decisions and problem solution (e.g. SQL, Excel, Tableau)

PREFERRED QUALIFICATIONS

Masters Degree
Project/product management experience that shows how to organize, find solutions and follow through to a successful conclusion
Demonstrable problem-solving, quantitative and analytical skills using data to drive decisions in a business environment.
Experience taking ownership and driving results

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.