Job Description

DESCRIPTION

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutionsincluding sponsored, display, video, and custom adsleverage Amazons innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.

The Sr Technical Account Manager, Exchange Partnerships & Operations will own the operational health for many RTB exchange partnerships globally to enable Amazons advertiser customers to realize the efficiency and transparency of programmatic advertising at scale. You will have the opportunity to influence the way Amazon Advertising manages ad campaigns across hundreds of thousands of web sites and mobile apps around the world, in support of a wide range of fast-growing advertising programs. This role is based in Palo Alto, and will collaborate heavily with partner teams in Seattle, New York, London, and Bangalore.

In this role, you will:
Own the operational responsibility for multiple partners.
Own the health and quality of integrations and drive towards 100% bidding efficiency
Use and/or build real-time monitoring tools to ensure optimal delivery for our advertisers
Escalate critical issues to internal stakeholders and drive towards a fast resolution
Identify areas for automation, improvement and scalability to support the backbone of our programmatic supply business and work with the team to drive these to execution
Ensure smooth execution of technical integrations from start to finish and drive support for new partner features.
Evangelize product initiatives and gain alignment from partners. Bridge the technical and operational gap with our partners and translate partner feedback into product and engineering requirements.
Drive the right technical trade-offs between long-term objectives and short-term needs while independently executing plans to completion.

BASIC QUALIFICATIONS

6+ years of experience in digital advertising and client facing roles with a focus on data analysis
Experience with annual brand planning and media planning
Bachelors degree in computer science or related technical field
A minimum of 6 years of experience with Internet-related technical account management or software development

PREFERRED QUALIFICATIONS

Master's degree in computer science, engineering or business.
Practical knowledge of programmatic advertising and RTB eco-system.
Analytical and data-driven familiarity with data analysis tools to process large data sets; experience with running database queries is a big plus.
Self-starter with a roll up your sleeves mentality no task is too small, if it helps drive our core business.
Ability to thrive in a dynamic, constantly evolving, small team environment.
Excellent communication and relationship management skills.
Strong sense of ownership, urgency, and drive.