Job Description

DESCRIPTION

This position requires up to 80% Travel. When not traveling, Technical Trainer will work from assigned CoE location at ONT6.

Reliability, Maintenance, and Engineering (RME) is hiring for Amazon Robotics Technical Trainer to join the RME Technical Learning Team! At Amazon we believe that Every Day is still Day One! Were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.

We continue to develop technical courses, skills-based training, practical exercises and assessments for our Maintenance teams who maintain equipment within our Fulfillment, Transportation, and Global Specialty Operations (GSO) centers. We have adopted a blended approach by mixing both instructor-led, web-based and skills-based (practical hands-on) methods of delivery.

Key Responsibilities:
Travel to sites to deliver technical training on MHE and Robotics assets
Develop training plans for service technicians
Develop and maintain technical training content and deliverables
Administer LMS tasks such as schedule sessions, register participants and instructor resources
Partner with learning strategy team to preserve consistent program experience for all learners through defined curriculum, milestones, and interactions
Develop and document workflows and processes
Provide content and class feedback to learning strategy team to drive improvements
Coordinate local logistics
Ensure conducive learning environment and facilities
Mentor technicians by motivating, providing guidance and directions to help them achieve their goals
Develop and maintain good working relationships across all levels in the organization
Provide enriched feedback to enhance individual performance
Work all days and shifts, including overtime (24 hours a day, 7 days a week operation, including holidays)
BASIC QUALIFICATIONS

1+ year of experience working with computers and Microsoft Office (Outlook, Word, Excel)
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
High school or equivalent diploma
PREFERRED QUALIFICATIONS

Preferred Qualifications:
Experience in at least one of the following areas:
o Amazon Robotics Equipment maintenance experience
o Automated conveyors systems and controls
o Preventative maintenance procedures
o Industrial Electrical
o Industrial Controls
1+ year of experience in a training role, preferably technical training
Experience with developing training documentation (lesson plans, procedures, reports, etc.
2+ years demonstrated Adult Learning and Curriculum Design/Improvement experience
3+ years of experience with Amazon Robotics
1+ year as an Amazon Robotics trainer
ARU Maintenance Certifications such as Essentials, Advanced
Degree from a vocational school or college with a focus in the Mechanical or Electrical field or 4+ years of apprenticeship experience in the Mechanical or Electrical field
Experience communicating effectively (written and verbally) with peers, management, contractors and vendors
Experience managing external and internal relationships to develop and present training plans for other service technicians
Ability to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.