Job Description

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Youll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Information Technology Quality team manages Information Technology operational processes, including configurations, change management, and incident management and provides oversight to third party suppliers that deliver services for Information Technology operations.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

* Develop new skills outside of comfort zone.
* Act to resolve issues which prevent the team working effectively.
* Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
* Analyse complex ideas or proposals and build a range of meaningful recommendations.
* Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
* Address sub-standard work or work that does not meet firm's/client's expectations.
* Use data and insights to inform conclusions and support decision-making.
* Develop a point of view on key global trends, and how they impact clients.
* Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
* Simplify complex messages, highlighting and summarising key points.
* Uphold the firm's code of ethics and business conduct.

Position provides overall governance and management of end to end testing requirements, ownership of creating and updating the Test Strategy for all project improvements, and coordinates with key stakeholders to ensure adherence with best practices when performing all testing phases. This position will work with their team(s) to build a test asset that will provide multiple benefits in the future, reduced costs, consistent high quality and reduced leakage of incidents to production post go live.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Required Fields of Study:
Computer and Information Science, Management Information Systems, Information Technology

Minimum Years of Experience:
5 year(s)

Preferred Qualifications:

Preferred Knowledge/Skills:

Demonstrates intimate abilities and/or a proven record of success as a team leader in test methodologies and integration of business applications to achieve an efficient testing effort that delivers a quality system to its customers including the following areas:

-Understanding requirements from a business perspective to be validated through testing and assessing them in the context of an Agile/Scrum delivery model;

-Understanding of the SDLC activities expected to deliver custom developed and packaged applications;

-Experience with manual testing, automated testing, mobile testing, non-functional testing (such as performance, load, usability, security, stress, and scalability), and continuous testing (CI/CD, DevOps);

-Thorough verbal and written communication skills;

-Thorough presentation skills using GSuite tools and effective delivery;

-Experience using Azure DevOps (formerly VSTS) a plus;

-Must be able to work in an a fast-paced environment with ambitious deadlines;

-Ability to manage multiple priorities and have good situational awareness (i.e. understanding sense of urgency when required); and,

Ability to manage multiple teams (onshore, offshore, and/or nearshore).